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Fusion CX
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Fusion CX Quality Analyst Interview Questions and Answers
Fusion CX Quality Analyst Interview Experiences
3 interviews found
Anonymous
I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. 1. What about Quality? 2. What is the KPI of Quality?
- Ans.
Quality is the degree of excellence of a product or service that meets or exceeds customer expectations.
Quality is the measure of how well a product or service meets customer requirements and expectations.
KPIs of Quality include customer satisfaction, defect rate, on-time delivery, and employee engagement.
Quality is achieved through continuous improvement, adherence to standards, and effective communication.
Examples of...
- Q2. Tell something about you. Tell about your experience
Interview Preparation Tips
I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.
(6 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Why should we hire you?
- Q4. Where do you see yourself in 5 years?
- Q5. Tell me about yourself.
- Q6. Nothing more than that
Interview Preparation Tips
I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. The interviewer asked me about the my past experience and what is the job role of a quality analyst
Interview Preparation Tips
Quality Analyst Jobs at Fusion CX
Interview questions from similar companies
I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.
Coding petarn , coding petarn provide is quality officer
Anny question
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed in Jun 2023. There were 2 interview rounds.
Analysis of code and review the parameters of association
(2 Questions)
- Q1. Why you want to joint while having good in hand salary
- Q2. Any backlogs like suspension
- Ans.
No, I do not have any backlogs or suspensions.
I do not have any backlogs or suspensions in my work history.
I have consistently met deadlines and quality standards in my previous roles.
I have never been suspended or faced any disciplinary actions in my career.
Interview Preparation Tips
I appeared for an interview in Aug 2021.
Interview Questionnaire
4 Questions
- Q1. Steps to improve process quality
- Ans.
Improving process quality involves identifying areas for improvement, implementing changes, and monitoring results.
Conduct a thorough analysis of the current process to identify areas for improvement
Implement changes based on the analysis, such as streamlining steps or adding quality checks
Monitor the results of the changes to ensure they are effective and sustainable
Continuously review and improve the process to maint...
- Q2. If anyone disagree with your feedback how you handle it or what would be your reply?
- Q3. How you manage your work if you went for leave?
- Q4. QAs 7 tools or name anyone
- Ans.
The 7 tools of Quality Assurance are Check Sheets, Control Charts, Histograms, Pareto Charts, Scatter Diagrams, Flow Charts, and Cause-and-Effect Diagrams.
Check Sheets - used to collect data in a structured manner
Control Charts - used to monitor and control a process over time
Histograms - used to display data distribution
Pareto Charts - used to identify the most frequent problems or causes
Scatter Diagrams - used to ide...
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.
Mathematical reasoning , english communication
(1 Question)
- Q1. Reagarding work exlerinec
(2 Questions)
- Q1. R u team player
- Ans.
Yes, I am a team player who values collaboration and communication with my colleagues.
I believe in open communication and actively listen to my team members' ideas and feedback.
I am willing to help out my team members when needed and work towards common goals.
I am adaptable and can easily adjust to different team dynamics and work styles.
I have successfully collaborated with cross-functional teams on various projects i
- Q2. What is ru expected team to be
I applied via LinkedIn and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. What is SAP HANA DB?
- Ans.
SAP HANA DB is an in-memory database management system developed by SAP.
In-memory database system that stores data in RAM for faster processing
Allows real-time data processing and analytics
Supports both OLAP and OLTP workloads
Used for various applications like data warehousing, CRM, ERP, etc.
Selected
I applied via Referral and was interviewed before Feb 2022. There was 1 interview round.
(2 Questions)
- Q1. All its related to resume
- Q2. All related oops concept
Interview Preparation Tips
Fusion CX Interview FAQs
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Fusion CX Interviews By Designations
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Fusion CX Quality Analyst Interview Process
based on 2 interviews
Interview experience
Quality Analyst Interview Questions from Similar Companies
Fusion CX Quality Analyst Reviews and Ratings
based on 62 reviews
Rating in categories
|
Customer Care Executive
377
salaries
|  ₹0.6 L/yr - ₹3.2 L/yr |
|
Customer Service Associate
226
salaries
| ₹0.9 L/yr - ₹2.4 L/yr |
|
Team Lead
188
salaries
| ₹1.1 L/yr - ₹4.6 L/yr |
|
Customer Service Executive
185
salaries
| ₹1 L/yr - ₹2.9 L/yr |
|
Quality Analyst
170
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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