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Fusion CX Quality Analyst Interview Questions and Answers

Updated 22 Dec 2022

Fusion CX Quality Analyst Interview Experiences

3 interviews found

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1. What about Quality? 2. What is the KPI of Quality?
  • Ans. 

    Quality is the degree of excellence of a product or service that meets or exceeds customer expectations.

    • Quality is the measure of how well a product or service meets customer requirements and expectations.

    • KPIs of Quality include customer satisfaction, defect rate, on-time delivery, and employee engagement.

    • Quality is achieved through continuous improvement, adherence to standards, and effective communication.

    • Examples of...

  • Answered by AI
  • Q2. Tell something about you. Tell about your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in the interview. Don't fumbling in meeting.

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Where do you see yourself in 5 years?
  • Q5. Tell me about yourself.
  • Q6. Nothing more than that

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while speaking and should be well communicate

Quality Analyst Interview Questions Asked at Other Companies

Q1. How you will maintain the balance between operations and quality ... read more
Q2. 1. What will you if production bug is reported by management that ... read more
Q3. What is difference between Quality Assurance and Quality control?
Q4. How can you make an xpath if there are 5 children nodes and all a ... read more
asked in Marble Box
Q5. As a QA what value you want to add if you get selected?

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. The interviewer asked me about the my past experience and what is the job role of a quality analyst

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was did go smoothly and I was able to answer all the questions and the interviewer was quite happy with my answers.

Quality Analyst Jobs at Fusion CX

View all

Interview questions from similar companies

I appeared for an interview before Jul 2016.

Interview Questionnaire 

1 Question

  • Q1. Let me know about your technical skills
  • Ans. 

    I have strong technical skills in data analysis, software testing, and quality assurance.

    • Proficient in data analysis tools such as Excel, SQL, and Tableau

    • Experienced in software testing methodologies like manual testing and automation testing

    • Skilled in quality assurance processes including test planning, execution, and defect tracking

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Experience: First Phone Technical Interview for 1 hr - Programming

Tips: The interviewer seeks my confidence levels more than my technical skills. I suggest confidence is the key point to clear the 1st round

Round: HR Interview
Experience: Second In person interview with account manager - 35 mins, general resume related questions - went well
There was no call or update regarding application status
3 people cleared 1st and 2nd round from my graduate class
1 was called for third round and later offered
Tips: Be confident while you answer the questions and it seems they are very particular about the skills as well behavior

I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction & work experience and language check

Interview Preparation Tips

Interview preparation tips for other job seekers - GOOD

I appeared for an interview before Mar 2016.

Interview Questionnaire 

1 Question

  • Q1. Discussed company policies, the salary structure, shift timing, allowances and deductions, PF and health insurance schemes.

Interview Preparation Tips

Round: Essay Writing
Experience: All the present candidates were asked to write an essay on "Importance of internet in our daily life". Time provided for this round was 40 minutes and almost everyone present there were able to complete that on time. Candidates who cleared that round were ready for the next round.
Tips: Always provide information you know as you can be cross checked by the operations manager and during HR discussion. Avoid making spelling mistakes as they have a huge impact and can be judged based specially on them.

Round: Operations round
Experience: I was called for a round with the operations manager where I was asked several questions based the role I played in my previous organisation. Challenges that I have faced during my work and the resolution offered or implemented during the service period. The reason for resigning from my previous company and also asked for the reason why I want to join TCS and where do I see myself five years down the line. Discussed about the leadership qualities I have in myself and how to implement those going forward.
Tips: Please be area specific while giving any information. Provide full information based on the experience you have. Avoid jumping from topic one to another by providing partial information.

Round: Aptitude round
Experience: In this round I was asked to complete 50 questions in 1 hour which had three sections, A,B,C where I had maths, general intelligence and English comprehension and Grammer test which do not have any negative marking.
Tips: Attempt for all the questions as there is no negative marking in any of these sections.

Round: HR Interview
Tips: Discuss all in details to avoid confusions later.

Skills: Writing Skills, Communication And Confidence, Basics Of Machine Learning, Leadership Skills

I applied via Campus Placement and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. What is your goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and confident

Interview Questionnaire 

3 Questions

  • Q1. 7 quality tools
  • Ans. 

    The 7 quality tools are essential for quality control and improvement in any industry.

    • Check sheets: used to collect data and record observations

    • Pareto charts: used to identify the most frequent problems or causes

    • Fishbone diagrams: used to identify the root cause of a problem

    • Histograms: used to display data distribution

    • Control charts: used to monitor process performance over time

    • Scatter diagrams: used to identify relati...

  • Answered by AI
  • Q2. Team management
  • Q3. Refer to examples
  • Ans. 

    Examples of what?

    • Can you please clarify what you are asking for examples of?

    • Are you asking for examples of my experience as a Quality Analyst?

    • Or are you asking for examples of quality issues I have identified and resolved?

    • Please provide more context so I can give you a relevant answer.

  • Answered by AI

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Completely related to the process and the work that we do at our previous job
  • Q2. More than the personal traits interview will be more on subject . They test your knowledge in the particular field you are applying for.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as many interviews as possible as it develops confidence and experience on how to handle an interview and how to read the interviewers mind

Interview Questionnaire 

1 Question

  • Q1. Quantity tools

Interview Preparation Tips

Interview preparation tips for other job seekers - Be brave and answers bold
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Fusion CX Interview FAQs

How many rounds are there in Fusion CX Quality Analyst interview?
Fusion CX interview process usually has 1-2 rounds. The most common rounds in the Fusion CX interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Fusion CX Quality Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fusion CX. The most common topics and skills that interviewers at Fusion CX expect are Quality Assurance, bpo, Quality Analysis, Quality Audit and Analytical Chemistry.
What are the top questions asked in Fusion CX Quality Analyst interview?

Some of the top questions asked at the Fusion CX Quality Analyst interview -

  1. 1. What about Quality? 2. What is the KPI of Quali...read more
  2. Nothing more than t...read more

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Fusion CX Quality Analyst Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
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Fusion CX Quality Analyst Salary
based on 182 salaries
₹1 L/yr - ₹6 L/yr
45% less than the average Quality Analyst Salary in India
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Fusion CX Quality Analyst Reviews and Ratings

based on 62 reviews

3.4/5

Rating in categories

3.6

Skill development

3.4

Work-life balance

3.0

Salary

2.9

Job security

3.3

Company culture

3.1

Promotions

3.1

Work satisfaction

Explore 62 Reviews and Ratings
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