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Fusion CX

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3.5

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Fusion CX Team Lead Operations Interview Questions and Answers

Updated 7 May 2023

Fusion CX Team Lead Operations Interview Experiences

3 interviews found

Team Lead Operations Interview Questions & Answers

Anonymous

posted on 7 May 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(5 Questions)

Q1. Basically, they check your communication skills. And also they checks wheather you are comfortable in rotational shifts or not, that's it!

Add your answer

Q2. 1. Tell me something about yourself?

Ans.

I am a highly motivated and experienced operations professional with a proven track record of success.

I have over 5 years of experience in operations management
I have led teams of up to 20 people and have a strong focus on team building and development
I am skilled in process improvement and have implemented several successful initiatives in my previous roles
I am a strong communicator and have experience working with cr...

Answered by AI

View 1 more answer

Q3. 2. Checks your communication skills.

Add your answer

Q4. 3. Checks, wheather you're comfortable in rotational shifts or not?

Ans.

Yes, I am comfortable in rotational shifts.

I have previously worked in rotational shifts and have adapted well to the schedule.
I understand the importance of being flexible and available to work during different shifts.
I am willing to adjust my personal schedule to accommodate the rotational shifts.
I am aware of the challenges that come with working in rotational shifts and am prepared to handle them.

Answered by AI

Add your answer

Q5. 4. Checks your confidence level.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and don't fumble while taking.

Team Lead Operations Interview Questions & Answers

posted on 10 Jan 2022

I applied via Referral and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Brief your experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Make CV properly,keep a positive attitude

Team Lead Operations Interview Questions & Answers

Anonymous

posted on 1 Aug 2022

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Technical

(1 Question)

Q1. TL KPI & KRA, revenue target, performance management

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidences on your words,
Always be eye contact with interviewer.

Top trending discussions

View All

Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

Got a question about Fusion CX?

Ask anonymously on communities.

Interview questions from similar companies

Team Lead Operations Interview Questions & Answers

WNS

Anonymous

posted on 19 Jul 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: They found my resume intersting
Tips: forwarded to next round

Round: Test
Experience: could found to difficult to make this round
Tips: I was not preapared for analytical reasoing
Duration: 30 minutes
Total Questions: 50

Team Lead Operations Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 22 Sep 2017

I was interviewed in Apr 2017.

Interview Questionnaire

1 Question

Q1. Work Experience and Salary expectation

View 1 more answer

Interview Preparation Tips

Round: HR Interview
Experience: I told what I was asked
Tips: Nothing

Round: Ops Manager Round
Experience: Manages was busyin Game post asking my work experience
Tips: Nothing

Team Lead Operations Interview Questions & Answers

Teleperformance

Anonymous

posted on 21 Sep 2022

I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(1 Question)

Q1. Self introduction, Behavioral questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Trustworthy and eliable organization along with good work culture.

Team Lead Operations Interview Questions & Answers

Teleperformance

Anonymous

posted on 25 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one

(3 Questions)

Q1. Tell me about your self why we hire you what r your hobbies

Add your answer

Q2. How you manage your rotational shifts

Add your answer

Q3. Tell me about your before experiences

Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Team Lead Operations interview:

Introduction basic know ledge ab

Interview preparation tips for other job seekers - Be confident till you compleated your interview give true detail about your self express your self that much you able to do things in a specific manner

Team Lead Operations Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 16 Dec 2020

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. People management, KPI's and KRA's, Formula for AHT, Shrinkage, Attrition and Occupancy, How to improve a bad player in team, People or Company and why ??

Add your answer

Q2. When can I join at TECH M 😊

Add your answer

Q3. NA

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluency and louder while talking, Self confident,
Maintain Eye to Eye contact and think well prior shooting the answer.

Team Lead Operations Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 28 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - Aptitude Test

Amcat test is now mandatory to pass.

Round 3 - Technical

(2 Questions)

Q1. General technical questions and basics of peoples management

Add your answer

Q2. General questions on written and verbal communications.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and focus fist on Amcat test. Company is nice to work for.

Team Lead Operations Interview Questions & Answers

TCS

Anonymous

posted on 20 Nov 2022

I applied via Campus Placement and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Aptitude Test

General aptitude logical maths and comprehensive

Round 2 - HR

(2 Questions)

Q1. Tell me about your self

Add your answer

Q2. Basic accounting principles

Add your answer

Round 3 - One-on-one

(2 Questions)

Q1. What is depreciation why is it accounted

Add your answer

Q2. What are your strength weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm prepare as per the JD requirements on role and keep a smile always treating the interview as a meet

Fusion CX Interview FAQs

How many rounds are there in Fusion CX Team Lead Operations interview?

Fusion CX interview process usually has 2 rounds. The most common rounds in the Fusion CX interview process are Resume Shortlist, Technical and HR.

How to prepare for Fusion CX Team Lead Operations interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fusion CX. The most common topics and skills that interviewers at Fusion CX expect are Customer Service, Recruitment, Team Management, Catering and BPO.

What are the top questions asked in Fusion CX Team Lead Operations interview?

Some of the top questions asked at the Fusion CX Team Lead Operations interview -

TL KPI & KRA, revenue target, performance managem...read more
Basically, they check your communication skills. And also they checks wheather ...read more
2. Checks your communication skil...read more

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Fusion CX Team Lead Operations Interview Process

based on 2 interviews

Interview experience

Excellent

Teleperformance Team Lead Operations Interview Questions

3.9

• 23 Interviews

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Concentrix Corporation Team Lead Operations Interview Questions

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WNS Team Lead Operations Interview Questions

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Fusion CX Team Lead Operations Salary

based on 65 salaries

₹1.8 L/yr - ₹4.4 L/yr

51% less than the average Team Lead Operations Salary in India

View more details

Fusion CX Salaries in India

Customer Care Executive 356 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Associate 211 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 196 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 192 salaries	₹0 L/yr - ₹0 L/yr
Quality Analyst 182 salaries	₹0 L/yr - ₹0 L/yr