5 Fusion CX Customer Support Associate Interview Questions & Answers | Complete Prep Guide 2025

Fusion CX Customer Support Associate Interview Experiences

3 interviews found

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 4 Sep 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. About my self and bussiness

Add your answer

Q2. E commerce and supplier growth

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job to carrier growth

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 15 Jun 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell me about your self.

Add your answer

Round 2 - HR

(1 Question)

Q1. After 5 year where you wants to see yourself.

Add your answer

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 29 May 2022

I applied via Apna Jobs and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Telephonic interview - Introduction- 2,3 topics to speak on

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy to crack the interview, just go for it .

Top trending discussions

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Interview Tips & Stories

6d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Associate Interview Questions & Answers

HCLTech

Anonymous

posted on 21 Dec 2020

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please never go for these third party vendors. They misguide you regarding profile . I went for this third party vendor named savantis solution and it really misguided me

Associate Interview Questions & Answers

Genpact

Anonymous

posted on 22 May 2021

I applied via Campus Placement and was interviewed in Nov 2020. There were 6 interview rounds.

Interview Questionnaire

1 Question

Q1. I was asked some journal entries, excel formula and how to run tally software as i was suppose to work on their software. and also basic introduction about myself.so very important to add up some new skill...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - interview was good, just need to be good in communication skills and please talk in hindi while giving your interview

Customer Support Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 23 Nov 2021

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Last experience, self introduction etc..

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not to be nervous, listen to the interviewer's questions carefully.

Customer Support Associate Interview Questions & Answers

Teleperformance

Anonymous

posted on 9 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Talk about something

Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Associate interview:

Email writting

Interview preparation tips for other job seekers - First they would ask about yourself and then tell us to write a email samples and then hr will discuss about our previous experience and then manager round there is no no need to fear as there would be no any difficult process there

Customer Support Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 20 Jul 2021

I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. About the process u wants to know .basic qualifications like

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and be a active listner and reply with confidence .

Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 6 Apr 2021

I applied via Campus Placement and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Introduction

Add your answer

Q2. Qualification, basic questions about customer service, empathy apology,how to handle angry customer..thats it

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be fluent in English and Hindi ..
Give some good and creative answers that's all..😊.

Associate Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 27 Jul 2021

I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Direct walkin interview.... Gave a basic Amcat test with easy questions related to english and math.... After that u will have typing test to check ur speed and accuracy... Practice it well to pass...After...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and make them understand that u really want this job by NOT telling it at the same time... and be patient between the rounds, they check ur patience and intenrionally delay the rounds just to check if u really want the job....

Fusion CX Interview FAQs

How many rounds are there in Fusion CX Customer Support Associate interview?

Fusion CX interview process usually has 2 rounds. The most common rounds in the Fusion CX interview process are Resume Shortlist, One-on-one Round and HR.

What are the top questions asked in Fusion CX Customer Support Associate interview?

Some of the top questions asked at the Fusion CX Customer Support Associate interview -

Telephonic interview - Introduction- 2,3 topics to speak...read more
E commerce and supplier gro...read more

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Fusion CX Interviews By Designations

Interview Questions for Popular Designations

Fusion CX Customer Support Associate Interview Process

based on 3 interviews

Interview experience

Excellent

Tech Mahindra Customer Support Associate Interview Questions

3.5

• 116 Interviews

Teleperformance Customer Support Associate Interview Questions

3.9

• 29 Interviews

Concentrix Corporation Customer Support Associate Interview Questions

3.8

• 11 Interviews

Sutherland Global Services Customer Support Associate Interview Questions

3.6

• 9 Interviews

Genpact Customer Support Associate Interview Questions

3.8

• 3 Interviews

EXL Service Customer Support Associate Interview Questions

3.7

• 1 Interview

TCS Customer Support Associate Interview Questions

3.7

• 1 Interview

View all

Fusion CX Customer Support Associate Salary

based on 34 salaries

₹1 L/yr - ₹2.5 L/yr

47% less than the average Customer Support Associate Salary in India

View more details

Fusion CX Salaries in India

Customer Care Executive 356 salaries	₹0.6 L/yr - ₹3.2 L/yr
Team Lead 196 salaries	₹1.1 L/yr - ₹5.1 L/yr
Customer Service Executive 192 salaries	₹1 L/yr - ₹3 L/yr
Customer Service Associate 185 salaries	₹0.9 L/yr - ₹2.3 L/yr
Quality Analyst 182 salaries	₹1 L/yr - ₹6 L/yr