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Fusion CX Customer Support Associate Reviews

Updated 18 Jan, 2025
Overall Rating
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4.1/5
based on 23 reviews

Rating distribution

Category Ratings

4.1

Salary

4.0

Skill development

4.0

Work satisfaction

3.9

Company culture

3.9

Work-life balance

3.8

Promotions

3.7

Job security

What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

50% employees reported

Flexible timing

Flexible timing

71% employees reported

No travel

No travel

71% employees reported

Gender based rating

4.1
female

Rated by Women

11 reviews

4.1
male

Rated by Men

12 reviews

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Top Mentions in Fusion CX Customer Support Associate Reviews

23 reviews found

Sort by: Popular
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People also ask about Fusion CX's Customer Support Associates

Is Fusion CX a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 23 employee reviews, it's clear that most customer support associates have a positive experience working at Fusion CX. Salary holds the highest rating at 4.1, while job security is rated the lowest amongst all factors at 3.7. Read reviews about salary and on AmbitionBox.
Does Fusion CX pay their Customer Support Associates well?
According to AmbitionBox reviews, Fusion CX customer support associates rate their salary and benefits at 4.1 out of 5, based on 23 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Fusion CX is generally seen as a place that values and rewards its workforce fairly. You can know more about Fusion CX's customer support associates salaries here and to read reviews specifically about salary and benefits at Fusion CX for customer support associates, click here .
How is the work culture at Fusion CX for Customer Support Associates?
Work culture at Fusion CX for customer support associates is rated 3.9 out of 5 by 23 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Fusion CX for Customer Support Associates?
Based on 23 reviews on AmbitionBox, Fusion CX's customer support associates rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX.

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Fusion CX Customer Support Associate Salary
based on 34 salaries
₹1 L/yr - ₹2.5 L/yr
46% less than the average Customer Support Associate Salary in India
View more details
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