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3.5

based on 1.5k Reviews

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Fusion CX Customer Support Executive Reviews

based on 34 reviews
Updated 9 Dec, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.4

Job Security

3.4

Work-Life balance

3.4

Company culture

3.3

Work Satisfaction

3.3

Salary & Benefits

3.3

Skill development

2.9

Promotions/Appraisal

Top Mentions in Fusion CX Customer Support Executive Reviews

34 reviews found

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People also ask about Fusion CX's Customer Support Executives

Is Fusion CX a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 34 employee reviews, it's clear that most customer support executives have an average experience working at Fusion CX. Job Security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does Fusion CX pay their Customer Support Executives well?
According to AmbitionBox reviews, Fusion CX customer support executives rate their salary and benefits at 3.3 out of 5, based on 34 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX's customer support executives salaries here and to read reviews specifically about salary and benefits at Fusion CX for customer support executives, click here.
How is the work culture at Fusion CX for Customer Support Executives?
Work culture at Fusion CX for customer support executives is rated 3.4 out of 5 by 34 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Fusion CX for customer support executives, click here.
How is the job security at Fusion CX for Customer Support Executives?
Based on 34 reviews on AmbitionBox, Fusion CX's customer support executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Fusion CX for customer support executives, click here.

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Gender Based Ratings for Fusion CX Customer Support Executive

based on 31 reviews
3.7
Rated by 12 Women

Rated 3.8 for Salary & Benefits and 3.8 for Company Culture

women
3.2
Rated by 19 Men

Rated 3.5 for Job Security and 3.5 for Work Satisfaction

men

Working Days for Fusion CX Customer Support Executive

based on 34 reviews
Rotational Shift
60%
Other
20%
Monday to Saturday
15%
Monday to Friday
5%

Work Timings for Fusion CX Customer Support Executive

based on 34 reviews
Flexible timing
Strict (10am - 7pm)
Strict (6pm - 2am)
44%
22%
6%
28% employees reported other strict timings

Shift Timings for Fusion CX Customer Support Executive

based on 34 reviews
Day shift
Night shift
90%
10%

Business Travel for Fusion CX Customer Support Executive

based on 34 reviews
No travel
81%
Within city
14%
Within country
5%
Fusion CX Customer Support Executive Salary
based on 99 salaries
₹1 L/yr - ₹3.5 L/yr
36% less than the average Customer Support Executive Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
View All
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