Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Fusion CX Team. If you also belong to the team, you can get access from here

Fusion CX Verified Tick

Compare button icon Compare button icon Compare
3.5

based on 1.5k Reviews

Filter reviews by

Clear all

Clear all

Fusion CX Customer Service Associate Reviews

Updated 5 Mar, 2025
Overall Rating
write
3.6/5
based on 97 reviews

Rating distribution

Category Ratings

3.6

Skill development

3.5

Work-life balance

3.3

Company culture

3.3

Job security

3.3

Salary

3.3

Work satisfaction

2.9

Promotions

What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

84% employees reported

Rotational Shift

Rotational Shift

61% employees reported

Flexible timing

Flexible timing

47% employees reported

No travel

No travel

71% employees reported

View more detailed insights

Gender based rating

3.6
female

Rated by Women

41 reviews

3.6
male

Rated by Men

53 reviews

Jobseekers also viewed

WNS Reviews
3.4
 • 12k reviews
Concentrix Corporation Reviews
3.8
 • 26.6k reviews
Teleperformance Reviews
3.9
 • 29.9k reviews
Sutherland Global Services Reviews
3.6
 • 7k reviews
EXL Service Reviews
3.7
 • 7.1k reviews
Genpact Reviews
3.8
 • 31.7k reviews
Tech Mahindra Reviews
3.5
 • 35.4k reviews
HCLTech Reviews
3.5
 • 36.4k reviews
Infosys BPM Reviews
3.6
 • 9.9k reviews
TCS Reviews
3.7
 • 90.3k reviews
Adecco Group Reviews
3.7
 • 1.5k reviews
Reckitt Benckiser Reviews
4.0
 • 1.4k reviews
TE Connectivity Reviews
4.1
 • 1k reviews
Vestas Reviews
4.2
 • 1k reviews
Novo Nordisk Reviews
4.1
 • 958 reviews
Nielsen Reviews
3.7
 • 925 reviews
Thermo Fisher Scientific Reviews
3.9
 • 829 reviews
Lumen Technologies Reviews
4.0
 • 647 reviews
Visteon Reviews
3.6
 • 536 reviews
Gartner Reviews
4.1
 • 536 reviews
Top Mentions in Fusion CX Customer Service Associate Reviews
Logo
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

97 reviews found

Sort by: Popular

BigBasket

We don't just offer jobs; we offer peace of mind.

Read Fusion CX Customer Service Associate Reviews based on locations

3.4
 Kolkata

 (47)

3.7
 Howrah

 (16)

4.8
 Durgapur

 (7)

Tesco

Secure your future with a company that values your job stability.

Rated 4/5 for Job Security on AmbitionBox

Logo
You are reading trusted reviews. Keep reading to find out more about Fusion CX.

Discover interview dos and don'ts from real experiences

Top trending discussions

View All
Career Growth
2w
dreamyjaadu
Verified Icon
·
works at
Wipro
Career suggestion
I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more
Got a question about Fusion CX?
Ask anonymously on communities.
Contribute & help others!
anonymous
You can choose to be anonymous

Customer Service Associate Jobs at Fusion CX

View all
More about working at Fusion CX

People also ask about Fusion CX's Customer Service Associates

Is Fusion CX a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 97 employee reviews, it's clear that most customer service associates have an average experience working at Fusion CX. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about career growth on AmbitionBox.
Does Fusion CX pay their Customer Service Associates well?
According to AmbitionBox reviews, Fusion CX customer service associates rate their salary and benefits at 3.3 out of 5, based on 97 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX's customer service associates salaries here and to read reviews specifically about salary and benefits at Fusion CX for customer service associates, click here .
How is the work culture at Fusion CX for Customer Service Associates?
Work culture at Fusion CX for customer service associates is rated 3.3 out of 5 by 97 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Fusion CX for customer service associates, click here .
How is the job security at Fusion CX for Customer Service Associates?
Based on 97 reviews on AmbitionBox, Fusion CX's customer service associates rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX. To read reviews about job security at Fusion CX for customer service associates, click here .
Is work from home available to Customer Service Associates at Fusion CX?
According to AmbitionBox, 11% of Fusion CX's customer service associates work from home permanently, 84% work from the office, and 5% follow a hybrid model, based on 18 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.

Recently Viewed

REVIEWS

Fusion CX

No Reviews

REVIEWS

Fusion CX

No Reviews

SALARIES

Fusion CX

SALARIES

Omron Automation

REVIEWS

Fusion CX

No Reviews

REVIEWS

Fusion CX

No Reviews

SALARIES

Ekart Logistics

SALARIES

Ifm Electronic

SALARIES

Ifm Electronic

SALARIES

Ekart Logistics

Tell us how to improve this page.

Fusion CX Customer Service Associate Reviews by Locations

Fusion CX Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 97 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you. 61% of employees reported the... working days at Fusion CX as Rotational Shift. 53% employees reported the work timings at Fusion CX as Strict timing. Read more
Fusion CX Office Photos
+10
more
Fusion CX Customer Service Associate Salary
based on 211 salaries
₹0.9 L/yr - ₹2.5 L/yr
53% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Fusion CX Customer Service Associate
cab
Office cab/shuttle
2 total responses
paternity
Paternity leaves
1 total response
healthInsurance
Health insurance
2 total responses
annualLeaves
Annual leaves
1 total response
+4 more benefits
Compare Fusion CX with

WNS

3.4
Compare

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Sutherland Global Services

3.6
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
write
Rate your company
Rate your company
100% anonymous