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Fusion CX
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Filter reviews by Fusion CX Customer Service Associate Reviews
Overall Rating
based on 97
reviews
What employees say about Fusion CX?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
84% employees reported
Rotational Shift
61% employees reported
Flexible timing
47% employees reported
No travel
71% employees reported
View more detailed insights
Gender based rating
Rated by Women
41 reviews
Rated by Men
53 reviews
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in Fusion CX Customer Service Associate Reviews
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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Customer Service Associate Jobs at Fusion CX
People also ask about Fusion CX's Customer Service Associates
Is Fusion CX a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 97 employee reviews, it's clear that most customer service associates have an average experience working at Fusion CX.
Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.9.
Read reviews about
career growth
on AmbitionBox.
Does Fusion CX pay their Customer Service Associates well?
According to AmbitionBox reviews, Fusion CX customer service associates rate their salary and benefits at 3.3 out of 5, based on 97 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX's customer service associates salaries
here
and to read reviews specifically about salary and benefits at Fusion CX for customer service associates,
click here
.
How is the work culture at Fusion CX for Customer Service Associates?
Work culture at Fusion CX for customer service associates is rated 3.3 out of 5 by 97 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Fusion CX for customer service associates,
click here
.
How is the job security at Fusion CX for Customer Service Associates?
Based on 97 reviews on AmbitionBox, Fusion CX's customer service associates rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX. To read reviews about job security at Fusion CX for customer service associates,
click here
.
Is work from home available to Customer Service Associates at Fusion CX?
According to AmbitionBox, 11% of Fusion CX's customer service associates work from home permanently, 84% work from the office, and 5% follow a hybrid model, based on 18 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.
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53%
less
than the average Customer Service Associate Salary in India
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Office cab/shuttle
2 total
responses
Paternity leaves
1 total
response
Health insurance
2 total
responses
Annual leaves
1 total
response
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