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Fusion CX
3.5
based on 1.4k Reviews
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Fusion CX Benefits
Updated on 30 Mar, 2024
Employer verified benefits
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Employee reported benefits
Benefits Rating
4.0
based on 1 rating
16 benefits available at Fusion CX
Professional Support
Office Perks
Health & Insurance
Time Off
Financial Benefits
Professional Support & Learning
95 total responses
Job/Soft skill training
71 total responses
Professional degree assistance
13 total responses
International/On-site exposure
11 total responses
Office Perks
76 total responses
Office cab/shuttle
34 total responses
Cafeteria
33 total responses
Child care facility
3 total responses
Free meal
3 total responses
Health & Insurance
24 total responses
Health insurance
22 total responses
Annual health checkup
1 total response
Life insurance
1 total response
Time Off
4 total responses
Annual leaves
2 total responses
Maternity leaves
1 total response
Paternity leaves
1 total response
Financial Benefits
2 total responses
Mobile bill reimbursements
1 total response
Performance bonus
1 total response
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Fusion CX Benefit Reviews by Employees
Customer Care Executive in KolkataCustomer Success, Service & Operationsposted on 2 Nov 2024I had a rewarding experience working as a Customer Care Executive at Fusion Cx. The company provides a supportive and dynamic work environment where teamwork and personal growth are highly valued. My role allowed me to develop essential skills in customer service, problem-solving, and effective comm Read More
Back Office Executive in KolkataCustomer Success, Service & Operationsposted on 2 Nov 2024A well-organized and efficient office with a professional and welcoming atmosphere. The HR team is exceptionally supportive, fostering a positive work culture and ensuring smooth operations. Team leaders and managers are approachable, offering guidance and encouragement that boosts productivity. The Read More
Team Lead Operations in Howrah, West BengalCustomer Success, Service & Operationsposted on 2 Nov 2024A well-organized and efficient office with a professional and welcoming atmosphere. The HR team is exceptionally supportive, fostering a positive work culture and ensuring smooth operations. Team leaders and managers are approachable, offering guidance and encouragement that boosts productivity. The Read More
Quality Analyst in KolkataQuality Assuranceposted on 7 Nov 2020Fusion needs to focus on more soft skill development session for employees and trainings to be organized for all the employees on various subjects related to operations & quality control .Needs to take care and try to modify their infrastructure. Also support staffs (e.g. washroom attendants, on flo Read More
Cce in Salt Lake Sector V KolkataOtherposted on 28 Nov 2020I really enjoyed to work with fusion but in this pendamic I'm helpless and many companies are providing work from home based job but I didn't get and even I have laptop and internet connection is available in my home but I didn't get that opertunity of work from home base job that's why I really up Read More
Site Director in Kalyani, West BengalCustomer Success, Service & Operationsposted on 29 Jun 2023It's a great company, I have 15 years of job experience, but this kind of work culture I haven't seen in my career. Here, you learn actual corporate work culture, and, most importantly, things you will definitely get rewards if you give your 100% for company. Read More
Customer Service Representative in Navi Mumbai, Maharashtraposted on 17 Aug 2022Salary delayed everytime, Just providing certificates on the name of rewards and recognition. Very much imbalance between employees' Salary. Skilled employees gets low payout unless they go and bargain for salary hike. Read More
Debit Recovery Agent in 67 Sector MohaliFinance & Accountingposted on 23 Jun 2024There is so many things to improvement such as they should try to take personally feedback..
Because advisor faced a lot of issues regarding good guidance
Skills improvement
Designation improvement etc. Read More
Customer Service Representative in Sec67 Mohaliposted on 26 Mar 2021There is lots of opportunities to grow up and to improve skill development ,company,s culture is good and management is very helpful Read More
Deputy Manager in Howrah, West BengalCustomer Success, Service & Operationsposted on 2 Nov 2024It's a good company to work with where people gets skill development training which helps us to achieve the goals. Read More
Fusion CX interview questions by designations
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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More about working at Fusion CX
HQ - Ohio, United States, United States (USA)
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Fusion CX Benefits
Fusion CX Reviews and Ratings
based on 1.4k reviews
3.5/5
Rating in categories
3.5
Skill development
3.4
Work-Life balance
3.3
Salary & Benefits
3.2
Job Security
3.4
Company culture
3.1
Promotions/Appraisal
3.3
Work Satisfaction
Reviews
On Time Salary Fixed Saturday Sunday off
Explore 1.4k Reviews and Ratings
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