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3.5

based on 1.5k Reviews

Fusion CX Office Photos

All (14) Kolkata (3) Durgapur (1)
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Office photo.
Durgapur, West Bengal
Fusion CX Office Photos
Recognized champions.
Kolkata, West Bengal
Fusion CX Office Photos
Kolkata, West Bengal
Fusion CX Office Photos
Kolkata, West Bengal
Fusion CX Office Photos
Sector V, near college more, Kolkata.
Fusion CX Office Photos
Sector V, near college more, Kolkata.

Fusion CX Ratings

based on 1.5k reviews
View all

Overall Rating

3.5/5

5

521

4

295

3

228

2

113

1

337

Category Ratings

3.5

Skill development

3.4

Work-life balance

3.3

Company culture

3.3

Salary

3.3

Work satisfaction

3.2

Job security

3.1

Promotions

Fusion CX Reviews

View all
Customer Service Associate in Kolkata
Customer Success, Service & Operations
3.0

  •  posted on 19 Jun 2024

Dislikes:
Apart IJP and job Stability there's nothing good, do not expect to get any appraisal in cu... read more
  • Skill development - Poor
    • +1 more
Collections Executive in Noida
Customer Success, Service & Operations
1.0

  •  posted on 20 May 2024

Dislikes:
1) Zero Management (eg. Manager Hr payroll teams) 2) No Future for the agent’s 3) can’t s... read more
  • Salary - Bad
    • +6 more
Team Lead Operations in Howrah
Customer Success, Service & Operations
5.0

  •  posted on 02 Nov 2024

Dislikes:
There's nothing to dislike here
International Voice Process Executive in Howrah
BFSI, Investments & Trading
1.0

  •  posted on 15 Sep 2024

Dislikes:
Don't join this company please,I am a person who is very loyal with this company I am work... read more
  • Salary - Bad
    • +6 more
Customer Care Executive in Kolkata
IT & Information Security
3.0

  •  posted on 01 Oct 2024

Dislikes:
Worst management
  • Salary - Poor
    • +5 more
Customer Support Associate in Durgapur
Customer Success, Service & Operations
5.0

  •  posted on 04 Dec 2024

Dislikes:
Nothing for now
Customer Service Associate in Kolkata
Customer Success, Service & Operations
1.0

  •  posted on 14 Dec 2024

Dislikes:
the experience with this company is disheartening. They they have absolutely no work life... read more
  • Salary - Bad
    • +6 more
Csa Analyst in Kolkata
Customer Success, Service & Operations
3.0

  •  posted on 06 Jan 2025

Dislikes:
In Fusion BPO, there are so many process. I've worked for one process & now I'm writing ab... read more
  • Salary - Bad
    • +4 more

Fusion CX Interview Questions

Interview Questions by designations

  • Customer Service Associate (9)
  • Customer Care Executive (9)
  • Customer Support Executive (4)
  • Customer Service Representative (3)
  • Quality Analyst (3)
  • Customer Service Executive (3)
  • View all 95 interview experiences

    • Top Fusion CX Interview Questions

    View answers (5)
    Q1. 2- What is BPO and it's complete name?

    asked in Customer Care Executive interview

    View answer (1)
    Q2. Do you have desktop or laptop? Are you familiar with system? Do you have broadband ...read more

    asked in Customer Care Executive interview

    Get interview-ready with top interview questions

    View all 35 questions
    View answer (1)
    Q3. Are you comfortable to solve customer queries over email or phone?

    asked in Customer Care Executive interview

    View answer (1)
    Q4. 1. Tell me the port no of Http and https? 2.What id domain and what is ADDS? 3.Wha ...read more

    asked in IT Helpdesk Engineer interview

    View answers (2)
    Q5. What are B2B, B2C and C2C as well?

    asked in Customer Care Executive interview

    Fusion CX Salaries

    View all
    3.3
     rated by 1.5k Fusion CX employees for salary & benefits
    Customer Care Executive Salary
    (369 salaries)
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    ₹0.6 L/yr - ₹3.2 L/yr
    Customer Service Associate Salary
    (207 salaries)
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    ₹0.9 L/yr - ₹2.5 L/yr
    Team Lead Salary
    (197 salaries)
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    ₹1.4 L/yr - ₹5.1 L/yr
    Customer Service Executive Salary
    (191 salaries)
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    ₹1.0 L/yr - ₹3.0 L/yr
    Quality Analyst Salary
    (182 salaries)
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    ₹1.0 L/yr - ₹6.0 L/yr

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    Fusion CX Jobs

    View all

    Fusion CX Perks & Benefits

    View all

    Office cab/shuttle

    34 total responses

    International/On-site exposure

    11 total responses

    Free meal

    3 total responses

    Annual health checkup

    1 total response

    Paternity leaves

    1 total response

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