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Fusion CX Verified Tick

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3.5

based on 1.5k Reviews

Fusion CX Office Photos

All (14) Kolkata (3) Durgapur (1)
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Kolkata, West Bengal
by Employer
Fusion CX Office Photos
Office photo.
Durgapur, West Bengal
Fusion CX Office Photos
Recognized champions.
Kolkata, West Bengal
Fusion CX Office Photos
Kolkata, West Bengal
Fusion CX Office Photos
Kolkata, West Bengal
Fusion CX Office Photos
Sector V, near college more, Kolkata.
Fusion CX Office Photos
Sector V, near college more, Kolkata.

Fusion CX Ratings

based on 1.5k reviews
View all

Overall Rating

3.5/5

5

506

4

289

3

223

2

108

1

326

Category Ratings

3.5

Skill development

3.4

Work-Life balance

3.4

Company culture

3.3

Work Satisfaction

3.3

Salary & Benefits

3.2

Job Security

3.1

Promotions/Appraisal

Fusion CX Reviews

View all
Customer Service Associate in Kolkata
Voice / Blended
3.0

  •  posted on 19 Jun 2024

Likes:
Dislikes:
Apart IJP and job Stability there's nothing good, do not exp... read more
International Voice Process Executive in Howrah
General Insurance
1.0

  •  posted on 15 Sep 2024

Likes:
Dislikes:
Don't join this company please,I am a person who is very loy... read more
Team Lead in Howrah
Operations
1.0

  •  posted on 27 Aug 2024

Likes:
Dislikes:
Nothing to like about it. They don't pay you on time and not... read more
Senior HR Executive in Kolkata
HR Operations
5.0

  •  posted on 02 Nov 2024

Likes:
Dislikes:
None
Csa Analyst in Kolkata
Voice / Blended
3.0

  •  posted on 06 Jan 2025

Likes:
Dislikes:
In Fusion BPO, there are so many process. I've worked for on... read more
HR Manager in Kolkata
Employee Relations
5.0

  •  posted on 02 Nov 2024

Likes:
Dislikes:
Honestly, when there are likes then there will some dislikes... read more
Team Lead Operations in Howrah, West Bengal
Operations
5.0

  •  posted on 02 Nov 2024

Likes:
Dislikes:
Nothing
Customer Care Executive in Kolkata
Non Voice
4.0

  •  posted on 02 Nov 2024

Likes:
Dislikes:
There is nothing to dislike about the company.

Fusion CX Interview Questions

View all

Interview Questions by designations

  • Customer Service Associate (9)
  • Customer Care Executive (9)
  • Customer Support Executive (4)
  • Customer Service Representative (3)
  • Quality Analyst (3)
  • Customer Service Executive (3)
  • View all 94 interview experiences

    • Top Fusion CX Interview Questions

    View answers (5)
    Q1. 2- What is BPO and it's complete name?

    asked in Customer Care Executive interview

    View answer (1)
    Q2. Do you have desktop or laptop? Are you familiar with system? Do you have broadband ...read more

    asked in Customer Care Executive interview

    Get interview-ready with top interview questions

    View all 35 questions
    View answer (1)
    Q3. Are you comfortable to solve customer queries over email or phone?

    asked in Customer Care Executive interview

    View answer (1)
    Q4. 1. Tell me the port no of Http and https? 2.What id domain and what is ADDS? 3.Wha ...read more

    asked in IT Helpdesk Engineer interview

    View answers (2)
    Q5. What are B2B, B2C and C2C as well?

    asked in Customer Care Executive interview

    Fusion CX Salaries

    View all
    3.3
     rated by 1.5k Fusion CX employees for salary & benefits
    Customer Care Executive Salary
    (367 salaries)
    unlock blur
    ₹0.7 L/yr - ₹3.2 L/yr
    Customer Service Associate Salary
    (205 salaries)
    unlock blur
    ₹0.9 L/yr - ₹2.8 L/yr
    Quality Analyst Salary
    (188 salaries)
    unlock blur
    ₹1.0 L/yr - ₹6.0 L/yr
    Team Lead Salary
    (184 salaries)
    unlock blur
    ₹1.4 L/yr - ₹4.6 L/yr
    Customer Service Executive Salary
    (177 salaries)
    unlock blur
    ₹1.0 L/yr - ₹2.6 L/yr

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    Fusion CX Jobs

    View all

    Fusion CX Perks & Benefits

    View all

    Office cab/shuttle

    34 total responses

    International/On-site exposure

    11 total responses

    Free meal

    3 total responses

    Annual health checkup

    1 total response

    Paternity leaves

    1 total response

    More about working at Fusion CX
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