Fusion CX
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About Fusion CX
Fusion CX is pioneering the future of customer experience. We are transforming customer experiences on a global scale, propelling client success with human excellence and technological prowess, and creating genuine connections at every encounter. With a workforce of over 14,000 across 14 countries and 27 locations, we are continuously boosting revenue, retention, and loyalty by leveraging best-in-class global delivery, multilingual local and global teams, leading-edge infrastructure, and game-changing digital solutions.
By unifying the power of AI with a deep understanding of different touchpoints gained with more than thirty years of industry experience, we create lasting impressions on customers’ minds. So far, more than 250 clients have been empowered by our global reach and expertise. Employing our personalized and customer-centric CX solutions in 40+ languages ensures we craft an experience that resonates and brings brands and their customers closer.
Join a global CX transformation company where empathy and innovation spark meaningful customer connections across the globe. Collaborate with colleagues across continents and experience an inclusive and growth-driven environment where you can make a significant impact.
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Change Company | Change Company | Change Company | ||
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Overall Rating | 3.5/5 based on 1.4k reviews | 3.4/5 based on 10.6k reviews | 3.9/5 based on 27.5k reviews | 3.8/5 based on 25.2k reviews |
Highly Rated for | No highly rated category | No highly rated category | Skill development Job Security Company culture | Job Security |
Critically Rated for | Promotion/Appraisals Job Security Salary & Benefits | Promotion/Appraisals Salary & Benefits Work Satisfaction | No critically rated category | Promotion/Appraisals Salary & Benefits |
Primary Work Policy | Work from office 85% employees reported | Work from office 60% employees reported | Work from office 73% employees reported | Work from office 76% employees reported |
Rating by Women Employees | 3.7 Good rated by 509 women | 3.4 Average rated by 3.1k women | 3.7 Good rated by 8.5k women | 3.8 Good rated by 7.3k women |
Rating by Men Employees | 3.4 Average rated by 828 men | 3.4 Average rated by 7k men | 4.0 Good rated by 17.4k men | 3.8 Good rated by 16.5k men |
Job Security | 3.2 Average | 3.7 Good | 3.8 Good | 4.1 Good |
Fusion CX Salaries
Customer Care Executive
Quality Analyst
Customer Service Associate
Team Lead
Customer Service Executive
Customer Support Executive
Team Lead Operations
Customer Care Associate
BPO Executive
Agent
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