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Fusion CX CCA Interview Questions and Answers

Updated 18 Mar 2021

Fusion CX CCA Interview Experiences

1 interview found

CCA Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2021

Interview Questionnaire 

4 Questions

  • Q1. 1.Tell me about your self?
  • Q2. 2.why we should hire you?
  • Q3. 3.what you know about bpo?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting non-core business activities to a third-party provider.

    • BPO services include customer support, technical support, data entry, and back-office operations.

    • Companies outsource these services to reduce costs and focus on their core competencies.

    • BPO providers are usually located in countries with lower labor costs, such as India and the Philippines.

    • BPO indu...

  • Answered by AI
  • Q4. 4.what is e commerce?
  • Ans. 

    E-commerce refers to the buying and selling of goods and services online.

    • E-commerce allows businesses to reach a wider audience and operate 24/7

    • Examples include Amazon, eBay, and Shopify

    • Payment methods include credit/debit cards, PayPal, and digital wallets

    • Security measures such as SSL encryption and two-factor authentication are used to protect transactions

  • Answered by AI

Interview questions from similar companies

I applied via Referral and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why did you leave the last company?
  • Ans. Looking for a better oppurtunity and hike.
  • Answered Anonymously
  • Q2. How do you see yourself in next 5 years.
  • Ans. I see myself as a successful employee and be an inspiration.
  • Answered Anonymously
Round 3 - Aptitude Test 

Talk on general topics like gender equality in work place.

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence,accuracy in lang.,grammatical skills,tenacity to work under difficult situations & how much are you loyal to the company you have worked for.

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 12 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic communication check, any thing about your self.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are bcom/ba/bsc stream then basic communication skills and for Accounts/commerce related must have Academics knowledge. Same for bsc/ba Aacdemigs knowledge.
Excel/ Microsoft office knowledge any computer laungage extra advantage.

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 10 Aug 2021

I applied via Campus Placement and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your project?
  • Q2. What is the Latest embedded systems?
  • Ans. 

    The latest embedded systems are focused on IoT, AI, and machine learning.

    • Embedded systems are becoming more connected to the internet of things (IoT)

    • AI and machine learning are being integrated into embedded systems for improved performance

    • Low-power consumption and high-performance processors are being developed for embedded systems

    • Examples include Amazon Echo, Nest Thermostat, and Fitbit

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and review your full resume.. All the questions were asked in your resume only..

Skills evaluated in this interview

I was interviewed before May 2020.

Interview Questionnaire 

1 Question

  • Q1. Tell about urslf
  • Ans. 

    I am a highly motivated individual with a passion for learning and a strong work ethic.

    • I have a Bachelor's degree in Computer Science from XYZ University.

    • I have completed several internships in software development, including one at ABC Company where I worked on a team to develop a mobile app.

    • I am proficient in several programming languages, including Java, Python, and C++.

    • I am a quick learner and enjoy taking on new c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 17 Nov 2019

Interview Questionnaire 

7 Questions

  • Q1. 1. Tell me little about yourself
  • Q2. 2. What is your job role? (Very important question that will be asked many times during different phases of the interview)
  • Q3. What additional training/ job role(multiple roles)/ experince have you had in this field?
  • Ans. 

    I have completed additional training in project management and have experience in multiple roles within the field.

    • Completed a project management certification course

    • Served as a project coordinator for a major client project

    • Managed a team of junior associates in a previous role

  • Answered by AI
  • Q4. Where do you see yourself and your family in the next 3 years?
  • Q5. Tell me what part of your job do you like best/ An interesting day at your office?
  • Ans. 

    I enjoy the problem-solving aspect of my job the most. An interesting day at the office involves collaborating with colleagues to find creative solutions.

    • Collaborating with colleagues to brainstorm solutions

    • Using critical thinking skills to analyze complex problems

    • Implementing innovative solutions to improve processes

    • Celebrating successful outcomes with team members

  • Answered by AI
  • Q6. What was the biggest challenge you faced in life and how you coped with it?
  • Q7. What is your biggest accomplishment?

I applied via Approached by Company and was interviewed before May 2018. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. This is face to face interview... They are observing our behaviour... Attitude... Etc
  • Q2. Introduce u r self....
  • Ans. 

    I am a dedicated and hardworking individual with a passion for learning and growth.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • I have 3 years of experience working in marketing and sales roles.

    • I am proficient in Microsoft Office Suite and have strong communication skills.

    • I am a team player and enjoy collaborating with others to achieve common goals.

  • Answered by AI
  • Q3. U r carrier objections
  • Q4. About TCS
  • Q5. Why should u select TCS
  • Ans. 

    TCS is a global leader in IT services with a strong reputation for innovation and client satisfaction.

    • TCS has a proven track record of delivering high-quality services to clients worldwide.

    • TCS offers a wide range of opportunities for career growth and development.

    • TCS values diversity and inclusion, creating a supportive work environment for employees.

    • TCS invests in cutting-edge technologies and training programs to kee

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: Any kind of topic u cn select... Sales, accounts, service

Round: Test
Experience: Aptitude test... Mathematic and problem solving... General knowledge is very important

Round: Telephonic
Experience: This is final round... BH directly interact with us...

General Tips: Be confident... Be clam.... Keep smiling face... That is the way to win
Skills: Communication, Body Language, Leadership, Presentation Skills, Time Management
Duration: <1 week

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Details of LOI, articles of UCP, scope of ISBP
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared about UCP articles and have a good overview on ISBP.

Interview Questionnaire 

2 Questions

  • Q1. Accounting question asked
  • Q2. Answer has been given accordingly

Interview Preparation Tips

Interview preparation tips for other job seekers - It was an average interview. If you have good experience of MNC culture and you have short notice period of your existing company then they can hire you.

I applied via Referral and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Based upon your previous jobs and resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Better prepare well with the content that has provided in the resume

Fusion CX Interview FAQs

What are the top questions asked in Fusion CX CCA interview?

Some of the top questions asked at the Fusion CX CCA interview -

  1. 4.what is e commer...read more
  2. 3.what you know about b...read more

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₹1.2 L/yr - ₹1.5 L/yr
43% less than the average CCA Salary in India
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