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Fusion CX CCA Interview Questions and Answers

Updated 18 Mar 2021

Fusion CX CCA Interview Experiences

1 interview found

CCA Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2021

Interview Questionnaire 

4 Questions

  • Q1. 1.Tell me about your self?
  • Q2. 2.why we should hire you?
  • Q3. 3.what you know about bpo?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting non-core business activities to a third-party provider.

    • BPO services include customer support, technical support, data entry, and back-office operations.

    • Companies outsource these services to reduce costs and focus on their core competencies.

    • BPO providers are usually located in countries with lower labor costs, such as India and the Philippines.

    • BPO indu...

  • Answered by AI
  • Q4. 4.what is e commerce?
  • Ans. 

    E-commerce refers to the buying and selling of goods and services online.

    • E-commerce allows businesses to reach a wider audience and operate 24/7

    • Examples include Amazon, eBay, and Shopify

    • Payment methods include credit/debit cards, PayPal, and digital wallets

    • Security measures such as SSL encryption and two-factor authentication are used to protect transactions

  • Answered by AI

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Join a company where our employee's ratings speak volumes.

Interview questions from similar companies

I applied via Referral and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Why did you leave the last company?
  • Ans. Looking for a better oppurtunity and hike.
  • Answered Anonymously
  • Q2. How do you see yourself in next 5 years.
  • Ans. I see myself as a successful employee and be an inspiration.
  • Answered Anonymously
Round 3 - Aptitude Test 

Talk on general topics like gender equality in work place.

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence,accuracy in lang.,grammatical skills,tenacity to work under difficult situations & how much are you loyal to the company you have worked for.

Interview Questionnaire 

2 Questions

  • Q1. What's a Single Ops tool?
  • Ans. 

    Single Ops tool is a software that helps businesses manage their operations from a single platform.

    • It streamlines processes and improves efficiency

    • It can include features like scheduling, inventory management, and invoicing

    • Examples include ServiceTitan, Jobber, and Housecall Pro

  • Answered by AI
  • Q2. Tell me about yourself
  • Ans. 

    I am a dedicated and hardworking individual with a passion for learning and growth.

    • I have a background in marketing and have worked in the industry for 5 years.

    • I am currently pursuing a Master's degree in Business Administration to further my skills and knowledge.

    • I am a team player and enjoy collaborating with others to achieve common goals.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: We had screening test in which 15 out of 40 were shortlisted
Tips: Be quick , skip the difficult ones
Duration: 20 minutes
Total Questions: 60

Round: Group Discussion
Experience: Had a brief discussion on the topic.Started the conversation and did positive contribution.
Tips: Speak with confidence , maintain eye contact with everyone .
Duration: 15 minutes

Round: Technical Interview
Experience: Have been asked around 10-15 questions , difficulty is moderate

Round: HR Interview
Experience: Open loop questions
Tips: Be realistic and keep it short

College Name: Malla Reddy Institute Of Engineering & Technology ( MRIET )

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic information - Go through your resume
Round 2 - One-on-one 

(1 Question)

  • Q1. Last job experience and in depth knowledge about what we did i last organization
Round 3 - One-on-one 

(1 Question)

  • Q1. Senior manager round

Interview Preparation Tips

Interview preparation tips for other job seekers - Go prepared, be polite and honest. Never lie or add something in your resume that yout don't know

I applied via Walk-in and was interviewed before Jul 2019. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. My self
  • Q2. What is your qualification
  • Q3. Are you fresher or experience
  • Q4. If you are experienced
  • Q5. So tell me about your experience on which profile
  • Q6. Why old job left
  • Q7. What is the reason came on this company
  • Q8. Are you satisfied 24*7 shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Its so simple, when you go for the interview so please refresh your mind and be confidently go for the interview. Please go through the job description throughly word by word and recheck your resume to ensure that you are a best fit for the position.

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
  • Q2. Why do you want to join tech Mahindra

Interview Preparation Tips

Interview preparation tips for other job seekers - you should answer confidentionaly .

I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why you want to join this industry i.e BPO
  • Q2. Because it's a fast growing industry, and it's good to start your career with such industry in which you can use your skills for personal growth as well as for company productivity. Moreover I have seen ma...
  • Q3. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic or get nervous, interviewer is also human. Be honest and smart.

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Regulatory basics, ICH guidelines

Interview Preparation Tips

Interview preparation tips for other job seekers - Do the basic related to regulatory affairs

I applied via Company Website and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me About yourself
  • Q2. Why do you want join Genpact
  • Q3. Which are three Golden Rules
  • Ans. 

    Three Golden Rules are: Do unto others as you would have them do unto you, Love your neighbor as yourself, and Honor your father and mother.

    • Do unto others as you would have them do unto you - treat others the way you want to be treated

    • Love your neighbor as yourself - show kindness and compassion to those around you

    • Honor your father and mother - respect and appreciate your parents and their guidance

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - While give interview just be natural and give simple and short answers

I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Ratio analysis, credit analysis , case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be prepare with finance and accounting basics, credit analysis
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Fusion CX Interview FAQs

What are the top questions asked in Fusion CX CCA interview?

Some of the top questions asked at the Fusion CX CCA interview -

  1. 4.what is e commer...read more
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