Fusion CX
Working at Fusion CX
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About Fusion CX
Fusion CX is pioneering the future of customer experience. We are transforming customer experiences on a global scale, propelling client success with human excellence and technological prowess, and creating genuine connections at every encounter. With a workforce of over 14,000 across 14 countries and 27 locations, we are continuously boosting revenue, retention, and loyalty by leveraging best-in-class global delivery, multilingual local and global teams, leading-edge infrastructure, and game-changing digital solutions.
By unifying the power of AI with a deep understanding of different touchpoints gained with more than thirty years of industry experience, we create lasting impressions on customers’ minds. So far, more than 250 clients have been empowered by our global reach and expertise. Employing our personalized and customer-centric CX solutions in 40+ languages ensures we craft an experience that resonates and brings brands and their customers closer.
Join a global CX transformation company where empathy and innovation spark meaningful customer connections across the globe. Collaborate with colleagues across continents and experience an inclusive and growth-driven environment where you can make a significant impact.
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Compare Fusion CX with Similar Companies
Change Company | Change Company | Change Company | ||
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Overall Rating | 3.5/5 based on 1.5k reviews | 3.4/5 based on 12k reviews | 3.9/5 based on 29.8k reviews | 3.8/5 based on 26.5k reviews |
Highly Rated for | No highly rated category | No highly rated category | Skill development Work-life balance Job security | Job security |
Critically Rated for | Promotions Salary Job security | Promotions Salary Skill development | No critically rated category | Promotions Salary |
Primary Work Policy | Work from office 85% employees reported | Work from office 61% employees reported | Work from office 68% employees reported | Work from office 74% employees reported |
Rating by Women Employees | 3.7 Good rated by 526 women | 3.4 Average rated by 3.5k women | 3.7 Good rated by 9k women | 3.8 Good rated by 7.7k women |
Rating by Men Employees | 3.4 Average rated by 865 men | 3.3 Average rated by 7.9k men | 4.0 Good rated by 19.3k men | 3.8 Good rated by 17.5k men |
Job security | 3.2 Average | 3.6 Good | 3.8 Good | 4.0 Good |
Fusion CX Salaries
Customer Care Executive
Customer Service Associate
Team Lead
Customer Service Executive
Quality Analyst
Customer Support Executive
Customer Care Associate
BPO Executive
Team Lead Operations
Agent
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