Fusion CX is rated
3.4 out of 5 stars on
AmbitionBox, based on 47 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Fusion CX is rated
3.4 out of 5 stars on
AmbitionBox, based on 47 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Fusion CX Team Lead Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
47 reviews found
Sort by:
Popular
Team Lead in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Jan 2025
Likes
nothing is good except salary that too isnt as per industry standard
Dislikes
Apart from stinking washrom like public toilets broken chairs and dirty workspace which has not been renovated for years you have to work with toxic and most uncultured uneducated reporting manager 'Syed Shirin Shah' who will make your life hell with her cruel and nasty words which you would not even want to use on your enemies. shewill treat you as your servant and not as an employee. you will not be given the basic respect you deserve as a human being. you will be humiated infront of your entire team members/ clients that too in daily basis even when you are not at fault....Read More
Team Lead in
Howrah
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 02 Nov 2024
Likes
Nothing
Dislikes
1) management doesn't care about you and your personal life
2) senior only care about there salary and there benefit
3) there was no leave and off
4) work pressure and if you say you are handling more that your that they will not listen and ask only justification
5) lot of loops holas are there that they use for there benefit
6) they guve this link to exist agent to give 5star for this company and sit beside them for all the rating so if you are looking at any 5 they are getting lot of pay or using loophole for extra money form office or ask to give 5 star
7) salary will not increase on time if you asked hr for it they will ask to site head site head will say to leave the office,
8) l and d team will come to you to know your problem if you say less salary they will not do anything and say why didn't you mail for this ,...Read More
Nothing, Management don't even care about there employee.
Dislikes
Nothing to like about it. They don't pay you on time and not even take responsibility to give response. No job security, imagine you wake up and see the email that you are fired . If you are joining definately can imagine one morning like this.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Nov 2024
Likes
It’s the best company
Salary credit on time
No issues with higher key
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Team Lead in
Howrah
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Nov 2024
Likes
On time salary, other facilities at festivals, helpfull seniors, Good management
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Howrah
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Nov 2024
Likes
Good work culture. Great environment..
Dislikes
Need to look into the salary and appraisal part as well.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 22 Aug 2024
Likes
Office Culture and Environment
Dislikes
Fake hope and promises set
You are reading trusted reviews. Keep reading to find out more about
Fusion CX.
Team Lead in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2024
Likes
Good
Dislikes
No opportunity in fusion
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
My supervisor was very helpful and team members and colleagues are also very friendly
Dislikes
Politics..some people are there to always pull down.. they are mentally sick they thought in office if ur bonding is good in any of your senior or junior that's means you have affair with them..and some manager are there to just poke you if u r doing ur job well they also have problem with that also..
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Sports Staff and Management Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 15 Jul 2023
Likes
Nothing
Dislikes
Everything like senior behaviour they are using abusing language in front of females and work environment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Chennai
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 12 Sep 2023
Likes
I liked my deputy manager Krishna moortgy sir after that we seen lot changes and difficulties
Dislikes
Still I dint got my FNS even after 60 days is over and relevied in proper manner
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Mohali
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Dec 2023
Likes
Good work environment
Dislikes
Don't dislike
Team Lead in
Howrah
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 27 Jun 2023
Likes
Bonding was good
Dislikes
Many think are dislike what I Write
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Mohali
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Aug 2023
Likes
Good work invorment
Dislikes
No any all good
Work Details
Work timings: Flexible Timings
Team Lead in
Kolkata
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Jun 2023
Likes
It's a good place for the beginners
Dislikes
NA
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Kalyani
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 01 Jul 2023
Likes
Environment grate opportunityfor freshers
Dislikes
Nothing well and good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Jamshedpur
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 01 Sep 2023
Likes
I would like to tell you fusion bpo provide salary ontime
Dislikes
Fusion bpo is not a sustainable company. When you have given resignation then they wasn't provide relieving letter.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Apr 2023
Likes
IJP promotions is available with in 6months
Dislikes
Everything
Work Details
Work timings: Flexible Timings
Team Lead in
Howrah
Full Time
·
Administration Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Aug 2022
Likes
Great team good atmosphere
Dislikes
Senior management
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Howrah
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Work Satisfaction and support from supervisor is awesome
Dislikes
Nothing hear to dislike everything is awesome
Work Details
Work days: Rotational Shift
(Flexible Timings)
Employee Benefits
Team bonding ( its not an organization its a family )
Fusion CX is rated 3.4 out of 5, based on 47 reviews by employees on AmbitionBox.
Fusion CX is known for Skill development which is rated at the top and given a rating of 3.7. However, Work-Life balance is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Fusion CX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fusion CX?
According to AmbitionBox ratings, Fusion CX employees rate its salary and benefits as 3.2 out of 5. You can know more about Fusion CX Salaries at AmbitionBox
How is the work culture at Fusion CX?
Work culture is rated 3.2 at Fusion CX by 47 employees. While job security is rated 3.2 and work-life balance is rated 3.1 at Fusion CX. Read detailed reviews by employees of Fusion CX on AmbitionBox.