Fusion CX Reviews by 9 Employees

What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

50% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

1 reviews

4.9

Rated by Men

6 reviews

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9 reviews found

Sort by: Popular

Team Lead in Mohali

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Dec 2023

Likes

Good work environment

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Don't dislike

Team Lead in Mohali

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Aug 2023

Likes

Good work invorment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No any all good

Work Details

Work timings: Flexible Timings

Team Lead in Mohali

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

Yes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Yes but salary Time is too late.

Work Details

5 months

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Mohali

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 10 Sep 2019

Likes

Seniour staff is very helpful. In my pricess thr are lot if thing to learn which is very felpful for me for my future growth.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work-life balance - Excellent

Dislikes

Some time its very hard when you put your hard efforts but did not get revert from your company.

Work Details

The process i am heandling is slightly difficult. 1 am only team leader on mu floor and heandling 27 csr’s.but then also i am happy my job bes thr is lot of thing to learn which help me in my future.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Mohali

Inbound Process Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Feb 2022

Likes

According to the designation job security is average, smart n hard work both are important in bpo sector. Work culture and company policies also are good.

Skill development - Good
Promotions - Good

Dislikes

Nothing is dislike about the company which i can share but definitely i can give a suggestion to management " kindly increase your salary package so that new employees can think to work for long term with this company.

Job security - Poor

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Mohali

Opresions Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Sep 2018

Likes

Work experiance

Dislikes

Salry not pay on time and no encriment

Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Hektic

Work timings: Strict Timings

Team Lead in Mohali

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Aug 2018

Likes

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

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Team Lead in Mohali

opration Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Aug 2017

Likes

to bad contion

Dislikes

sab eko jahe no respect no accept new idea

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

as csr 1 year then sme 2 year and last 2 year as atl

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

daily search new job

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Team Lead Jobs at Fusion CX

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Team Leader - Call Center Operations

Mohali

4-7 Yrs

Not Disclosed

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you. 75% of employees reported the ...Read more

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Fusion CX Team Lead Mohali Reviews

Fusion CX Team Lead Mohali Reviews

What employees say about Fusion CX?

Workplace insights

Rotational Shift

Flexible timing

Within city

Gender based rating

Rated by Women

Rated by Men

9 reviews found

Team Lead Jobs at Fusion CX

Tell us how to improve this page.

Fusion CX Team Lead Reviews by Locations

Fusion CX Mohali Reviews by Designations