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Fusion CX Customer Care Executive Mohali Reviews

Updated 31 Dec, 2023
Overall Rating
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3.1/5
based on 20 reviews

Rating distribution

Category Ratings

2.9

Company culture

2.9

Skill development

2.7

Work-life balance

2.7

Work satisfaction

2.3

Job security

2.2

Salary

1.8

Promotions

What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

59% employees reported

Flexible timing

Flexible timing

43% employees reported

No travel

No travel

58% employees reported

Gender based rating

3.1
female

Rated by Women

9 reviews

2.3
male

Rated by Men

9 reviews

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Top Mentions in Fusion CX Customer Care Executive Mohali Reviews

20 reviews found

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Top Fusion CX Customer Care Executive Interview Questions

Q1. 2- What is BPO and it's complete name?
Q2. Do you have desktop or laptop? Are you familiar with system? Do you have br ... read more

Get interview-ready with top interview questions

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Q3. Are you comfortable to solve customer queries over email or phone?
Q4. What are B2B, B2C and C2C as well?
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People also ask about Fusion CX, Mohali Customer Care Executives

Is Fusion CX, Mohali a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 20 employee reviews, it's clear that most customer care executives have an average experience working at Fusion CX, Mohali. Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 1.8.
Does Fusion CX, Mohali pay their Customer Care Executives well?
According to AmbitionBox reviews, Fusion CX, Mohali customer care executives rate their salary and benefits at 2.2 out of 5, based on 20 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Fusion CX, Mohali's customer care executives salaries here and to read reviews specifically about salary and benefits at Fusion CX, Mohali for customer care executives, click here .
How is the work culture at Fusion CX, Mohali for Customer Care Executives?
Work culture at Fusion CX, Mohali for customer care executives is rated 2.9 out of 5 by 20 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Fusion CX, Mohali for Customer Care Executives?
Based on 20 reviews on AmbitionBox, Fusion CX, Mohali's customer care executives rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX, Mohali.

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Fusion CX Customer Care Executive Salaries in Mohali
based on 22 salaries
₹1 L/yr - ₹3.2 L/yr
36% less than the average Customer Care Executive Salary in India
View more details
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