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3.5

based on 1.5k Reviews

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Fusion CX Customer Care Executive Howrah Reviews

Updated 24 Jan, 2025
Overall Rating
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2.2/5
based on 20 reviews

Rating distribution

Category Ratings

2.5

Skill development

2.3

Work-life balance

2.2

Salary

2.0

Work satisfaction

1.9

Company culture

1.9

Job security

1.9

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What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

34% employees reported

Flexible timing

Flexible timing

25% employees reported

No travel

No travel

70% employees reported

Gender based rating

3.2
female

Rated by Women

8 reviews

1.6
male

Rated by Men

10 reviews

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Top Mentions in Fusion CX Customer Care Executive Howrah Reviews

20 reviews found

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Top Fusion CX Customer Care Executive Interview Questions

Q1. 2- What is BPO and it's complete name?
Q2. Do you have desktop or laptop? Are you familiar with system? Do you have br ... read more

Get interview-ready with top interview questions

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Q3. Are you comfortable to solve customer queries over email or phone?
Q4. What are B2B, B2C and C2C as well?
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People also ask about Fusion CX, Howrah Customer Care Executives

Is Fusion CX, Howrah a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.2 out of 5 from over 20 employee reviews, it's clear that most customer care executives have a below average experience working at Fusion CX, Howrah. Skill development holds the highest rating at 2.5, while company culture is rated the lowest amongst all factors at 1.9. Read reviews about skill development and company culture on AmbitionBox.
Does Fusion CX, Howrah pay their Customer Care Executives well?
According to AmbitionBox reviews, Fusion CX, Howrah customer care executives rate their salary and benefits at 2.2 out of 5, based on 20 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Fusion CX, Howrah's customer care executives salaries here and to read reviews specifically about salary and benefits at Fusion CX, Howrah for customer care executives, click here .
How is the work culture at Fusion CX, Howrah for Customer Care Executives?
Work culture at Fusion CX, Howrah for customer care executives is rated 1.9 out of 5 by 20 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Fusion CX, Howrah for customer care executives, click here .
How is the job security at Fusion CX, Howrah for Customer Care Executives?
Based on 20 reviews on AmbitionBox, Fusion CX, Howrah's customer care executives rate job security at 1.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX, Howrah. To read reviews about job security at Fusion CX, Howrah for customer care executives, click here .

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Fusion CX Customer Care Executive Salaries in Howrah
based on 28 salaries
₹0.9 L/yr - ₹2 L/yr
At par with the average Customer Care Executive Salary in India
View more details
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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