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Filter reviews by Fusion CX Customer Care Executive Kolkata Reviews
Overall Rating
based on 54
reviews
What employees say about Fusion CX?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
72% employees reported
Flexible timing
36% employees reported
No travel
66% employees reported
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Gender based rating
Rated by Women
20 reviews
Rated by Men
28 reviews
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in Fusion CX Customer Care Executive Kolkata Reviews
54 reviews found
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Customer Care Executive interview
Q1. 2- What is BPO and it's complete name?
asked in
Customer Care Executive interview
Q2. Do you have desktop or laptop? Are you familiar with system? Do you have br ... read more
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Customer Care Executive interview
Q3. Are you comfortable to solve customer queries over email or phone?
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Career Growth
2w (edited)
littleiv
·
works at
Capgemini
Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one
1) Tech Mahindra (U4)
Fixed 23.9 Variable 2.6=26.5
No joining bonus
Project details informed already
2)IBM(7B)
Fixed 21.37 + Variable 0-10%
Joining bonus is 1 lakh
Your Responses and thoughts will be appreciated.
Thank you
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People also ask about Fusion CX, Kolkata Customer Care Executives
Is Fusion CX, Kolkata a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 54 employee reviews, it's clear that most customer care executives have an average experience working at Fusion CX, Kolkata.
Work-life balance holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.0.
Does Fusion CX, Kolkata pay their Customer Care Executives well?
According to AmbitionBox reviews, Fusion CX, Kolkata customer care executives rate their salary and benefits at 3.3 out of 5, based on 54 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX, Kolkata's customer care executives salaries
here
and to read reviews specifically about salary and benefits at Fusion CX, Kolkata for customer care executives,
click here
.
How is the work culture at Fusion CX, Kolkata for Customer Care Executives?
Work culture at Fusion CX, Kolkata for customer care executives is rated 3.1 out of 5 by 54 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Fusion CX, Kolkata for Customer Care Executives?
Based on 54 reviews on AmbitionBox, Fusion CX, Kolkata's customer care executives rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX, Kolkata.
How do I get a job at Fusion CX, Kolkata as a Customer Care Executive?
To get a job at Fusion CX, Kolkata as a Customer Care Executive, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Fusion CX interview questions and practice your responses to prepare thoroughly.
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44%
less
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
2 total
responses
Free meal
1 total
response
Job/Soft skill training
6 total
responses
Cafeteria
1 total
response
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