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Fusion CX

3.5

based on 1.5k Reviews

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Fusion CX Customer Service Executive Kolkata Reviews

Updated 5 Apr, 2025

Category Ratings

3.3

Skill Development

3.0

Company Culture

3.0

Job Security

3.0

Salary

3.0

Work-Life Balance

2.9

Work Satisfaction

2.8

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What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

82% employees reported

Monday to Saturday

59% employees reported

Strict (9.30am - 6.30pm)

46% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

13 reviews

1.9

Rated by Men

11 reviews

Fusion CX is rated 3.5 out of 5 stars on AmbitionBox, based on 25 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with th... Read more

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Top Mentions in Fusion CX Customer Service Executive Kolkata Reviews

Senior Management (4)

25 reviews found

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Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

5.0

posted on 02 Nov 2024

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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HQ - Ohio, United States, United States (USA)

1k-5k Employees (India)

People also ask about Fusion CX, Kolkata Customer Service Executives

Is Fusion CX, Kolkata a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 25 employee reviews, it's clear that most customer service executives have a below average experience working at Fusion CX, Kolkata. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.8.

Does Fusion CX, Kolkata pay their Customer Service Executives well?

According to AmbitionBox reviews, Fusion CX, Kolkata customer service executives rate their salary and benefits at 3.0 out of 5, based on 25 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX, Kolkata's customer service executives salaries here .

How is the work culture at Fusion CX, Kolkata for Customer Service Executives?

Work culture at Fusion CX, Kolkata for customer service executives is rated 3.0 out of 5 by 25 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Fusion CX, Kolkata for Customer Service Executives?

Based on 25 reviews on AmbitionBox, Fusion CX, Kolkata's customer service executives rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX, Kolkata.

Is work from home available to Customer Service Executives at Fusion CX, Kolkata?

According to 11 AmbitionBox reviews, Fusion CX, Kolkata does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement.

Fusion CX Customer Service Executive Reviews by Locations

Fusion CX Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 25 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you. 59% of employees reported the working days at Fusi...