Fusion CX is rated
2.0 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Fusion CX is rated
2.0 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
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Assistant Manager in
Kolkata
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Nothing as such. Because they don't maintain their policy. Here and there changes which get people confused.
Dislikes
Management is not good at all.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager in
Kolkata
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Jul 2023
Likes
Salary on time.
Hard working associates.
Dislikes
Management
HR policies
Clients have personal relationships with associates which makes the work environment very dirty. Specially the "PayNearBy" project.
They will give you 100 leads and ask you to convert 500 sales. If you don't do .. it could be a warning letter for you then and there.
No chances for people to get promoted because clients decides who will go to the next level there is no IJP conducted.
There are more things but this text box will get finished before I write all those points....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for sharing your detailed feedback. We appreciate your recognition of the timely salary payments and the hard work of your associates.
We are deeply concerned about the issues you've highlighted, particularly the management practices, HR policies, and the unprofessional relationships affecting the work environment. Your concerns regarding unrealistic sales expectations and the lack of fair promotion opportunities are also taken very seriously. We encourage you to provide more details by reaching out to our HR department at hr.grievances@fusioncx.com. Thank you again for bringing these issues to our attention.
Assistant Manager in
Kolkata
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Dec 2023
Likes
Nothing. Poor work culture. No job security.
Dislikes
Work Culture, job security.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Top Fusion CX Assistant Manager Interview Questions
A great place to work cares about and supports its employees while also challenging them to grow with the FUSION. At these companies, managers and their employees trust and respect each other and have a shared commitment to both individual and company success. Great companies try to meet their employees' financial, mental, physical and emotional needs. As a result, employees are often more productive, satisfied and willing to stay at the company long term....Read More
Dislikes
Honestly Say Im quite unhappy with the company appraisal policy.
Work Details
Im working here since last 2.5 years, office culture is good, best part of in fusion is growth opportunities.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
Kolkata
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Apr 2022
Likes
Not employee friendly organization
Dislikes
They did not approve for medical leave for 10 to 15 days & they forced me for resignation
Work Details
They did not approve my medical leave when I was serious. They forced me for resignation
Work days: Rotational Shift
(Strict Timings)
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