Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Fusion CX Team. If you also belong to the team, you can get access from here

Fusion CX Verified Tick

Compare button icon Compare button icon Compare
Filter reviews by

Fusion CX Customer Service Associate Kolkata Reviews

Updated 30 Mar, 2025
Overall Rating
write
3.3/5
based on 48 reviews

Rating distribution

Category Ratings

3.3

Job security

3.3

Work-life balance

3.3

Skill development

3.2

Salary

3.2

Work satisfaction

3.1

Company culture

2.9

Promotions

What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

65% employees reported

Flexible timing

Flexible timing

58% employees reported

No travel

No travel

69% employees reported

Gender based rating

3.1
female

Rated by Women

18 reviews

3.4
male

Rated by Men

28 reviews

Jobseekers also viewed

3.7
 • 1.5k reviews
4.0
 • 1.5k reviews
4.1
 • 1.1k reviews
4.3
 • 1k reviews
4.1
 • 979 reviews
3.7
 • 943 reviews
3.8
 • 840 reviews
4.0
 • 654 reviews
3.6
 • 555 reviews
4.0
 • 549 reviews
4.1
 • 565 reviews
3.7
 • 527 reviews
3.9
 • 521 reviews
4.4
 • 479 reviews
3.9
 • 461 reviews
3.7
 • 431 reviews
3.7
 • 427 reviews
3.9
 • 385 reviews
3.6
 • 381 reviews
3.5
 • 378 reviews
Top Mentions in Fusion CX Customer Service Associate Kolkata Reviews

48 reviews found

Sort by: Popular
Logo
You are reading trusted reviews. Keep reading to find out more about Fusion CX.

Discover interview dos and don'ts from real experiences

Customer Service Associate Jobs at Fusion CX

View all

People also ask about Fusion CX, Kolkata Customer Service Associates

Is Fusion CX, Kolkata a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 48 employee reviews, it's clear that most customer service associates have an average experience working at Fusion CX, Kolkata. Job security holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does Fusion CX, Kolkata pay their Customer Service Associates well?
According to AmbitionBox reviews, Fusion CX, Kolkata customer service associates rate their salary and benefits at 3.2 out of 5, based on 48 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX, Kolkata's customer service associates salaries here and to read reviews specifically about salary and benefits at Fusion CX, Kolkata for customer service associates, click here .
How is the work culture at Fusion CX, Kolkata for Customer Service Associates?
Work culture at Fusion CX, Kolkata for customer service associates is rated 3.1 out of 5 by 48 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Fusion CX, Kolkata for customer service associates, click here .
How is the job security at Fusion CX, Kolkata for Customer Service Associates?
Based on 48 reviews on AmbitionBox, Fusion CX, Kolkata's customer service associates rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX, Kolkata. To read reviews about job security at Fusion CX, Kolkata for customer service associates, click here .

Tell us how to improve this page.

Fusion CX Customer Service Associate Salaries in Kolkata
based on 162 salaries
₹1 L/yr - ₹2.2 L/yr
50% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
2 total responses
paternity
Paternity leaves
1 total response
annualLeaves
Annual leaves
1 total response
healthInsurance
Health insurance
1 total response
+3 more benefits
Compare Fusion CX with

Adecco Group

3.7
Compare

Reckitt Benckiser

4.0
Compare

TE Connectivity

4.1
Compare

Vestas

4.3
Compare
write
Rate your company