Fusion CX is rated
3.7 out of 5 stars on
AmbitionBox, based on 14 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Fusion CX is rated
3.7 out of 5 stars on
AmbitionBox, based on 14 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Fusion CX Customer Care Executive Kolkata Reviews
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14 reviews found
for
"salary"
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Customer Care Executive in
Kolkata
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Bad environment especially new joining manager and TL they are not helpful. Salary given on time. If you have issued your salary or your work related no one can help you..... worst management.
Dislikes
Worst management
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Nov 2024
Likes
Wonderful work environment on time salary
Dislikes
Not much...
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Nov 2024
Likes
On time salary
Dislikes
Nothing much
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Top Fusion CX Customer Care Executive Interview Questions
Everything.. They even call you up for working in week off days and salary aslo not good enough.. Force u do to overtime.. Cuz whoever joins they leave the company after 2or 3 months that's why there's always a vacancy
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Feb 2023
Likes
I dont like anything from this Company worst ever. This is professional so I am not using any slang language. I hate this company. I just like my TL and QA they're supportive.. Except this two everyone is Dumb.
Dislikes
The most worst company ever. Suddenly my process shutting down. So they just fired us and didn't give us any Experience letter or Salary. They don't care Agents.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 27 Mar 2023
Likes
I liked my time working at fusion enterprises ,my colleagues were helpful as i was a fresher.
Dislikes
The salary days varies a lot i got my first month salary after working for nearly 45 to 50 days.
There is a lack of professionalism among the managers they do not follow the process.
Work Details
Work policy:
For the first three months i have worked form office and after that i have worked from home for 2 months
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
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Fusion CX.
People also ask about Fusion CX, Kolkata Customer Care Executives
Is Fusion CX, Kolkata a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 14 employee reviews, it's clear that most customer care executives have an average experience working at Fusion CX, Kolkata. Work-Life balance holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about work-life balance and career growth on AmbitionBox.
Does Fusion CX, Kolkata pay their Customer Care Executives well?
According to AmbitionBox reviews, Fusion CX, Kolkata customer care executives rate their salary and benefits at 3.5 out of 5, based on 14 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX, Kolkata's customer care executives salaries here and to read reviews specifically about salary and benefits at Fusion CX, Kolkata for customer care executives, click here.
How is the work culture at Fusion CX, Kolkata for Customer Care Executives?
Work culture at Fusion CX, Kolkata for customer care executives is rated 3.5 out of 5 by 14 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Fusion CX, Kolkata for customer care executives, click here.
How is the job security at Fusion CX, Kolkata for Customer Care Executives?
Based on 14 reviews on AmbitionBox, Fusion CX, Kolkata's customer care executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Fusion CX, Kolkata for customer care executives, click here.
How do I get a job at Fusion CX, Kolkata as a Customer Care Executive?
To get a job at Fusion CX, Kolkata as a Customer Care Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Fusion CX interview questions and practice your responses to prepare thoroughly.
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