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Fusion CX Verified Tick

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3.5

based on 1.5k Reviews

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Fusion CX Customer Care Executive Kolkata Reviews

based on 3 reviews
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This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 6 Nov, 2022

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.6

Work-Life balance

3.6

Skill development

3.5

Work Satisfaction

3.4

Company culture

3.4

Salary & Benefits

3.4

Job Security

3.2

Promotions/Appraisal

Top Mentions in Fusion CX Customer Care Executive Kolkata Reviews

3 reviews found

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Top Fusion CX Customer Care Executive Interview Questions

asked in Customer Care Executive interview
Q1. 2- What is BPO and it's complete name?
View answers (5)
asked in Customer Care Executive interview
Q2. Do you have desktop or laptop? Are you familiar with system? Do you have br ... read more
View answer (1)

Get interview-ready with top interview questions

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asked in Customer Care Executive interview
Q3. Are you comfortable to solve customer queries over email or phone?
View answer (1)
asked in Customer Care Executive interview
Q4. What are B2B, B2C and C2C as well?
View answers (2)
asked in Customer Care Executive interview
Q5. What is E-commerce ?
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Top trending discussions

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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Customer Care Executive Jobs at Fusion CX

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People also ask about Fusion CX, Kolkata Customer Care Executives

How is Fusion CX to work for?
Fusion CX is rated 3.7 out of 5, based on 50 reviews by employees on AmbitionBox. Fusion CX is known for Work-Life balance which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Fusion CX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fusion CX?
According to AmbitionBox ratings, Fusion CX employees rate its salary and benefits as 3.4 out of 5. You can know more about Fusion CX Salaries at AmbitionBox
How is the work culture at Fusion CX?
Work culture is rated 3.4 at Fusion CX by 50 employees. While job security is rated 3.4 and work-life balance is rated 3.6 at Fusion CX. Read detailed reviews by employees of Fusion CX on AmbitionBox.
Is work from home available in Fusion CX?
According to AmbitionBox, undefined% Fusion CX employees work from office 2 days/week (based on 11 AmbitionBox reviews in last 6 months).

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Fusion CX Customer Care Executive Reviews by Locations

Fusion CX Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you. 73% of employees reported the ...working days at Fusion CX as Rotational Shift. 64% employees reported the work timings at Fusion CX as Strict timing. Read more

Work Policy for Fusion CX Customer Care Executive Kolkata

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Workplace policy may vary based on Department, Designation and Location.

based on 11 reviews in last 6 months

Work from office

Work from office

100%

Gender Based Ratings for Fusion CX Customer Care Executive Kolkata

based on 44 reviews
3.9
Rated by 18 Women

Rated 3.9 for Work-Life Balance and 3.9 for Company Culture

women
3.3
Rated by 26 Men

Rated 3.5 for Work Satisfaction and 3.5 for Skill Development

men

Working Days for Fusion CX Customer Care Executive Kolkata

based on 50 reviews
Rotational Shift
73%
Monday to Saturday
24%
Other
3%

Work Timings for Fusion CX Customer Care Executive Kolkata

based on 50 reviews
Flexible timing
Strict (10am - 7pm)
Strict (5pm - 2am)
36%
26%
6%
32% employees reported other strict timings

Shift Timings for Fusion CX Customer Care Executive Kolkata

based on 50 reviews
Day shift
Night shift
91%
9%

Business Travel for Fusion CX Customer Care Executive Kolkata

based on 50 reviews
No travel
66%
Within city
31%
Within country
3%
Fusion CX Customer Care Executive Salaries in Kolkata
based on 231 salaries
₹0.7 L/yr - ₹3 L/yr
43% less than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Fusion CX Customer Care Executive Kolkata
cab
Office cab/shuttle
2 total responses
freemeal
Free meal
1 total response
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
1 total response
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