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3.5

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Fusion CX Agent Reviews

Updated 3 Mar, 2025
Overall Rating
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2.9/5
based on 35 reviews

Rating distribution

Category Ratings

3.0

Skill development

2.9

Company culture

2.8

Salary

2.7

Work satisfaction

2.6

Job security

2.6

Work-life balance

2.4

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What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

44% employees reported

Flexible timing

Flexible timing

37% employees reported

No travel

No travel

85% employees reported

View more detailed insights

Gender based rating

3.0
female

Rated by Women

17 reviews

2.9
male

Rated by Men

17 reviews

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Top Mentions in Fusion CX Agent Reviews
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35 reviews found

Sort by: Popular

BigBasket

We don't just offer jobs; we offer peace of mind.

Read Fusion CX Agent Reviews based on locations

2.3
 Kolkata

 (11)

2.9
 Howrah

 (9)

3.2
 Durgapur

 (4)

Tesco

Secure your future with a company that values your job stability.

Rated 4/5 for Job Security on AmbitionBox

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People also ask about Fusion CX's Agents

Is Fusion CX a good place to work for Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 35 employee reviews, it's clear that most agents have a below average experience working at Fusion CX. Skill development holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.4.
Does Fusion CX pay their Agents well?
According to AmbitionBox reviews, Fusion CX agents rate their salary and benefits at 2.8 out of 5, based on 35 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Fusion CX's agents salaries here and to read reviews specifically about salary and benefits at Fusion CX for agents, click here .
How is the work culture at Fusion CX for Agents?
Work culture at Fusion CX for agents is rated 2.9 out of 5 by 35 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Fusion CX for Agents?
Based on 35 reviews on AmbitionBox, Fusion CX's agents rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX.

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Fusion CX Agent Reviews by Locations

Fusion CX Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 35 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you. 44% of employees reported the... working days at Fusion CX as Rotational Shift. 63% employees reported the work timings at Fusion CX as Strict timing. Read more
Fusion CX Office Photos
+10
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Fusion CX Agent Salary
based on 44 salaries
₹1.1 L/yr - ₹2.8 L/yr
34% less than the average Agent Salary in India
View more details
Employee Benefits for Fusion CX Agent
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
2 total responses
+1 more benefit
Compare Fusion CX with

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3.4
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Concentrix Corporation

3.8
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3.9
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3.6
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