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Engaged Employer

Fusion CX

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3.5

based on 1.5k Reviews

Filter reviews by

Fusion CX Agent Durgapur Reviews

Updated 2 Nov, 2024

Overall Rating

3.2/5

based on 4 reviews

Rating distribution

1 (25.0%)

0 (0%)

1 (25.0%)

2 (50.0%)

0 (0%)

Category Ratings

3.2

Work-life balance

3.1

Skill development

2.9

Company culture

2.7

Salary

2.6

Job security

2.6

Work satisfaction

2.4

Promotions

What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Gender based rating

4.1

Rated by Women

2 reviews

2.3

Rated by Men

2 reviews

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4 reviews found

Sort by: Popular

Agent in Durgapur

Full Time

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 02 Nov 2024

Likes

Nothing

Dislikes

1) management doesn't care about our personal life. 2) there was no leave if there is any urgency. 3) if our health issue happens then nobody cares, they told us to please login in home. 4) This main issue is with the salary, but even the amount we're supposed to receive, like the might allowance incentive, we don't actually get.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Agent in Durgapur

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Nov 2024

Likes

Everything.specially the environment of work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing special.everything is good

Agent in Durgapur

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Feb 2023

Likes

They provide good and clean rooms.

Dislikes

I have a bulk list for my dissatisfaction

Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Agent in Durgapur

Full Time

Sales Support & Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Dec 2023

Likes

Nothing

Dislikes

Everything

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Return to all reviews

Top trending discussions

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Fusion CX Durgapur Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you.