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Engaged Employer

Fusion CX

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3.5

based on 1.5k Reviews

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Fusion CX Customer Support Executive Durgapur Reviews

Updated 9 Dec, 2024

Overall Rating

2.9/5

based on 4 reviews

Rating distribution

0 (0%)

2 (50.0%)

1 (25.0%)

0 (0%)

1 (25.0%)

Category Ratings

3.3

Salary

2.8

Company culture

2.8

Work-life balance

2.7

Job security

2.6

Work satisfaction

2.5

Skill development

2.2

Promotions

What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Gender based rating

4.0

Rated by Women

2 reviews

1.6

Rated by Men

2 reviews

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4 reviews found

Sort by: Popular

Customer Support Executive in Durgapur

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 09 Dec 2024

Likes

For salary

Dislikes

The whole company and there supervisors

Skill development - Bad
Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Customer Support Executive in Durgapur

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 Nov 2024

Likes

work environment good

Salary - Good
Job security - Good
Company culture - Good

Dislikes

naaaaaa is na

Promotions - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Durgapur

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Jun 2024

Likes

The friendly environment

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing in particular

Employer’s Response

Thank you for your feedback! We're thrilled to know that you appreciate the friendly atmosphere. If you have any suggestions or need assistance in the future, please let us know. Your input helps us improve.

Customer Support Executive in Durgapur

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 16 Mar 2023

Likes

If you are fresher then good for you

Dislikes

Very low salary and office politics

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: Rotational week

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you.