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Fusion CX Customer Care Executive Reviews

Updated 24 Feb, 2025
Overall Rating
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3.2/5
based on 142 reviews

Rating distribution

Category Ratings

3.3

Skill development

3.2

Work-life balance

3.0

Company culture

3.0

Salary

3.0

Work satisfaction

2.8

Job security

2.8

Promotions

What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

85% employees reported

Rotational Shift

Rotational Shift

63% employees reported

Flexible timing

Flexible timing

37% employees reported

No travel

No travel

72% employees reported

Gender based rating

3.5
female

Rated by Women

66 reviews

2.7
male

Rated by Men

64 reviews

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Top Mentions in Fusion CX Customer Care Executive Reviews
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142 reviews found

Sort by: Popular

BigBasket

We don't just offer jobs; we offer peace of mind.

Top Fusion CX Customer Care Executive Interview Questions

Q1. 2- What is BPO and it's complete name?
Q2. Do you have desktop or laptop? Are you familiar with system? Do you have br ... read more

Get interview-ready with top interview questions

View all 9 questions
Q3. Are you comfortable to solve customer queries over email or phone?
Q4. What are B2B, B2C and C2C as well?

Read Fusion CX Customer Care Executive Reviews based on locations

3.6
 Kolkata

 (51)

2.6
 Howrah

 (21)

3.1
 Mohali

 (20)

3.5
 Durgapur

 (6)

1.0
 Chandigarh

 (4)

Tesco

Secure your future with a company that values your job stability.

Rated 4/5 for Job Security on AmbitionBox

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Customer Care Executive Jobs at Fusion CX

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People also ask about Fusion CX's Customer Care Executives

Is Fusion CX a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 142 employee reviews, it's clear that most customer care executives have an average experience working at Fusion CX. Skill development holds the highest rating at 3.3, while job security is rated the lowest amongst all factors at 2.8. Read reviews about skill development and job security on AmbitionBox.
Does Fusion CX pay their Customer Care Executives well?
According to AmbitionBox reviews, Fusion CX customer care executives rate their salary and benefits at 3.0 out of 5, based on 142 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX's customer care executives salaries here and to read reviews specifically about salary and benefits at Fusion CX for customer care executives, click here .
How is the work culture at Fusion CX for Customer Care Executives?
Work culture at Fusion CX for customer care executives is rated 3.0 out of 5 by 142 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Fusion CX for customer care executives, click here .
How is the job security at Fusion CX for Customer Care Executives?
Based on 142 reviews on AmbitionBox, Fusion CX's customer care executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX. To read reviews about job security at Fusion CX for customer care executives, click here .
Is work from home available to Customer Care Executives at Fusion CX?
According to AmbitionBox, 10% of Fusion CX's customer care executives work from home permanently, 85% work from the office, and 5% follow a hybrid model, based on 19 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.
How do I get a job at Fusion CX as a Customer Care Executive?
To get a job at Fusion CX as a Customer Care Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Fusion CX interview questions and practice your responses to prepare thoroughly.

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Fusion CX Customer Care Executive Salary
based on 356 salaries
₹0.7 L/yr - ₹3.2 L/yr
42% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
1 total response
softskill
Job/Soft skill training
8 total responses
degree
Professional degree assistance
1 total response
+1 more benefit
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