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Customer Care Executive interview
Q1. 2- What is BPO and it's complete name?
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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Customer Care Executive Jobs at Fusion CX
People also ask about Fusion CX's Customer Care Executives
Is Fusion CX a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 135 employee reviews, it's clear that most customer care executives have an average experience working at Fusion CX. Skill development holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Fusion CX pay their Customer Care Executives well?
According to AmbitionBox reviews, Fusion CX customer care executives rate their salary and benefits at 3.0 out of 5, based on 135 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX's customer care executives salaries here and to read reviews specifically about salary and benefits at Fusion CX for customer care executives, click here.
How is the work culture at Fusion CX for Customer Care Executives?
Work culture at Fusion CX for customer care executives is rated 3.1 out of 5 by 135 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Fusion CX for customer care executives, click here.
How is the job security at Fusion CX for Customer Care Executives?
Based on 135 reviews on AmbitionBox, Fusion CX's customer care executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX. To read reviews about job security at Fusion CX for customer care executives, click here.
Is work from home available to Customer Care Executives at Fusion CX?
According to AmbitionBox, 6% of Fusion CX's customer care executives work from home permanently, 89% work from the office, and 5% follow a hybrid model, based on 17 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Fusion CX for customer care executives, click here.
How do I get a job at Fusion CX as a Customer Care Executive?
To get a job at Fusion CX as a Customer Care Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Fusion CX interview questions and practice your responses to prepare thoroughly.
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Fusion CX Customer Care Executive Reviews by Locations
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Work Policy for Fusion CX Customer Care Executive
i
Workplace policy may vary based on Department, Designation and
Location.
based on 17 reviews in last 6 months
Work from office
89%
Permanent work from home
6%
Hybrid
5%
Other hybrid work policies
5%
Gender Based Ratings for Fusion CX Customer Care Executive
based on 123 reviews
Rated by 63
Women
Rated by 60
Men
Working Days for Fusion CX Customer Care Executive
based on 135 reviews
Rotational Shift
62%
Monday to Saturday
27%
Other
6%
Monday to Friday
3%
Alternate Saturday off
2%
Work Timings for Fusion CX Customer Care Executive
based on 135 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9am - 6pm)
36%
19%
6%
39% employees reported other strict timings
Shift Timings for Fusion CX Customer Care Executive
based on 135 reviews
Day shift
Night shift
84%
16%
Business Travel for Fusion CX Customer Care Executive
based on 135 reviews
No travel
75%
Within city
23%
Within country
2%
42%
less
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
3 total
responses
Free meal
1 total
response
Job/Soft skill training
8 total
responses
Professional degree assistance
1 total
response
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