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Fusion CX
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Filter reviews by Fusion CX Customer Care Executive Reviews
Overall Rating
based on 146
reviews
What employees say about Fusion CX?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
85% employees reported
Rotational Shift
63% employees reported
Flexible timing
37% employees reported
No travel
73% employees reported
View more detailed insights
Gender based rating
Rated by Women
69 reviews
Rated by Men
65 reviews
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in Fusion CX Customer Care Executive Reviews
146 reviews found
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Customer Care Executive interview
Q1. 2- What is BPO and it's complete name?
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Customer Care Executive interview
Q2. Do you have desktop or laptop? Are you familiar with system? Do you have br ... read more
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Customer Care Executive interview
Q3. Are you comfortable to solve customer queries over email or phone?
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Fusion CX.
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Career Growth
2w (edited)
a technical lead
Help to Understand
I have below 2 offers. which one to join. Need some guidance.
1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus.
2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus
(temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)
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Customer Care Executive Jobs at Fusion CX
People also ask about Fusion CX's Customer Care Executives
Is Fusion CX a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 146 employee reviews, it's clear that most customer care executives have an average experience working at Fusion CX.
Work-life balance holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.7.
Read reviews about
career growth
on AmbitionBox.
Does Fusion CX pay their Customer Care Executives well?
According to AmbitionBox reviews, Fusion CX customer care executives rate their salary and benefits at 3.0 out of 5, based on 146 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX's customer care executives salaries
here
and to read reviews specifically about salary and benefits at Fusion CX for customer care executives,
click here
.
How is the work culture at Fusion CX for Customer Care Executives?
Work culture at Fusion CX for customer care executives is rated 2.9 out of 5 by 146 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Fusion CX for customer care executives,
click here
.
How is the job security at Fusion CX for Customer Care Executives?
Based on 146 reviews on AmbitionBox, Fusion CX's customer care executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX. To read reviews about job security at Fusion CX for customer care executives,
click here
.
Is work from home available to Customer Care Executives at Fusion CX?
According to AmbitionBox, 5% of Fusion CX's customer care executives work from home permanently, 85% work from the office, and 10% follow a hybrid model, based on 20 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.
How do I get a job at Fusion CX as a Customer Care Executive?
To get a job at Fusion CX as a Customer Care Executive, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Fusion CX interview questions and practice your responses to prepare thoroughly.
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43%
less
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
3 total
responses
Free meal
1 total
response
Job/Soft skill training
8 total
responses
Professional degree assistance
1 total
response
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