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3.5

based on 1.4k Reviews

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Fusion CX Customer Service Executive Reviews

based on 55 reviews
Updated 13 Dec, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.2

Company culture

3.2

Skill development

3.2

Job Security

3.2

Work-Life balance

3.1

Salary & Benefits

3.1

Promotions/Appraisal

3.1

Work Satisfaction

Top Mentions in Fusion CX Customer Service Executive Reviews

55 reviews found

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Customer Service Executive Jobs at Fusion CX

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People also ask about Fusion CX's Customer Service Executives

Is Fusion CX a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 55 employee reviews, it's clear that most customer service executives have an average experience working at Fusion CX. Company culture holds the highest rating at 3.2, while work satisfaction is rated the lowest amongst all factors at 3.1. Read reviews about company culture and work satisfaction on AmbitionBox.
Does Fusion CX pay their Customer Service Executives well?
According to AmbitionBox reviews, Fusion CX customer service executives rate their salary and benefits at 3.1 out of 5, based on 55 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX's customer service executives salaries here and to read reviews specifically about salary and benefits at Fusion CX for customer service executives, click here.
How is the work culture at Fusion CX for Customer Service Executives?
Work culture at Fusion CX for customer service executives is rated 3.2 out of 5 by 55 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Fusion CX for customer service executives, click here.
How is the job security at Fusion CX for Customer Service Executives?
Based on 55 reviews on AmbitionBox, Fusion CX's customer service executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Fusion CX for customer service executives, click here.

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Gender Based Ratings for Fusion CX Customer Service Executive

based on 51 reviews
3.5
Rated by 25 Women

Rated 3.3 for Job Security and 3.2 for Company Culture

women
3.0
Rated by 26 Men

Rated 3.1 for Work-Life Balance and 3.0 for Skill Development

men

Working Days for Fusion CX Customer Service Executive

based on 55 reviews
Rotational Shift
60%
Monday to Saturday
29%
Monday to Friday
8%
Other
3%

Work Timings for Fusion CX Customer Service Executive

based on 55 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9.30am - 6.30pm)
28%
13%
13%
46% employees reported other strict timings

Shift Timings for Fusion CX Customer Service Executive

based on 55 reviews
Day shift
Night shift
75%
25%

Business Travel for Fusion CX Customer Service Executive

based on 55 reviews
No travel
70%
Within city
24%
International travel
3%
Within country
3%
Fusion CX Customer Service Executive Salary
based on 185 salaries
₹1 L/yr - ₹3 L/yr
45% less than the average Customer Service Executive Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
View All
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