Fusion CX Customer Service Executive Reviews

Likes

Experienced salary deposit on time.

Dislikes

Fusion BPO is good in terms of giving salary to experienced employee since they deposit EPF esi account but I won't recommend for freshers the same thing. Fusion BPO follows NAPS procedure for freshers, and they give them less salary in name of government. Incentives get stuck . Managem ent is too poor. No job stability. Fusion beleive in removing their employees from process but won't work on their process to make it better . Salary is on time only for experienced employees. Rest no hr or manager helps fastly if you need any help. They always respond lately . And there package is also to low according to the work pressure and role. If you want to join BPO so try to join any other organisation. Fusion is not suggestable . Office politics matter here a lot....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like to management salary on time and HR behaviou

Dislikes

Under the process Team leader they are game planer and playing with employees like politics.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

There was few process like seller support and non voice process was good

Dislikes

Office policy, salary and TL'S behaviour to team member was very bad

Likes

Some people are good and helpful there but they are very few

Dislikes

Management is very poor and no appraisal no increment even they did not provide my over time salary

Likes

There is nothing.

Dislikes

I have completed my 1.5 years in this company, it's a very bad company, there are no increment of salary, if I think about to join another company I have to give them 30 days of notice period, as well as with only 10k salary if I join another company they will give me only 12k to 13k, and in this time this amount is not worth it, we also have family</mark>. Very very bad company, they told me there are IJP's but trust me, there is nothing like this, you will not get promoted through IJP if you not licking your TL's pichwada . Your post will remain as csr. Do not join this company....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Friendly environment of the company Salary on time

Dislikes

Lot of pressure Salary is very low No progress

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary on time

Dislikes

Management and managers all are pathetic.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good work environment and culture. Teammates are supportive.

Dislikes

Salary is decent but Carrier growth is slow . There is a bond of 2 years before which you cannot resign.

Work Details

The job is quite interesting. I learnt everything on the job.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.