Add office photos
Engaged Employer
i
This company page is being actively managed by
Fusion CX Team. If you also belong to the team, you
can get access from
here
Fusion CX
Compare
Filter reviews by
Top Mentions
in Fusion CX Customer Care Executive Reviews
37 reviews found for "salary"
Return to all reviews
asked in
Customer Care Executive interview
Q1. 2- What is BPO and it's complete name?
asked in
Customer Care Executive interview
Q2. Do you have desktop or laptop? Are you familiar with system? Do you have br ... read more
Get interview-ready with top interview questions
View all 9 questions
asked in
Customer Care Executive interview
Q3. Are you comfortable to solve customer queries over email or phone?
You are reading trusted reviews. Keep reading to find out more about
Fusion CX.
Discover interview dos and don'ts from real experiences
Top trending discussions
View All
Career Advice
2w
monstrouswatermelon
·
works at
Mirraw
When to switch
I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package?
What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?
Got a question about Fusion CX?
Ask anonymously on communities.
Customer Care Executive Jobs at Fusion CX
People also ask about Fusion CX's Customer Care Executives
Is Fusion CX a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 37 employee reviews, it's clear that most customer care executives have an average experience working at Fusion CX. Skill development holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Fusion CX pay their Customer Care Executives well?
According to AmbitionBox reviews, Fusion CX customer care executives rate their salary and benefits at 3.0 out of 5, based on 37 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX's customer care executives salaries here and to read reviews specifically about salary and benefits at Fusion CX for customer care executives, click here.
How is the work culture at Fusion CX for Customer Care Executives?
Work culture at Fusion CX for customer care executives is rated 3.1 out of 5 by 37 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Fusion CX for customer care executives, click here.
How is the job security at Fusion CX for Customer Care Executives?
Based on 37 reviews on AmbitionBox, Fusion CX's customer care executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX. To read reviews about job security at Fusion CX for customer care executives, click here.
Is work from home available to Customer Care Executives at Fusion CX?
According to AmbitionBox, 11% of Fusion CX's customer care executives work from home permanently, 79% work from the office, and 10% follow a hybrid model, based on 19 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Fusion CX for customer care executives, click here.
How do I get a job at Fusion CX as a Customer Care Executive?
To get a job at Fusion CX as a Customer Care Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Fusion CX interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
Fusion CX Customer Care Executive Reviews by Locations
- Home >
- Reviews >
- Fusion CX Reviews >
- Fusion CX Customer Care Executive Reviews
Work Policy for Fusion CX Customer Care Executive
i
Workplace policy may vary based on Department, Designation and
Location.
based on 19 reviews in last 6 months
Work from office
79%
Permanent work from home
11%
Hybrid
10%
Other hybrid work policies
10%
Gender Based Ratings for Fusion CX Customer Care Executive
based on 126 reviews
Rated by 65
Women
Rated by 61
Men
Working Days for Fusion CX Customer Care Executive
based on 138 reviews
Rotational Shift
62%
Monday to Saturday
27%
Other
6%
Monday to Friday
3%
Alternate Saturday off
2%
Work Timings for Fusion CX Customer Care Executive
based on 138 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9am - 6pm)
36%
19%
6%
39% employees reported other strict timings
Shift Timings for Fusion CX Customer Care Executive
based on 138 reviews
Day shift
Night shift
84%
16%
Business Travel for Fusion CX Customer Care Executive
based on 138 reviews
No travel
75%
Within city
23%
Within country
2%
41%
less
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
3 total
responses
Free meal
1 total
response
Job/Soft skill training
8 total
responses
Professional degree assistance
1 total
response
Compare Fusion CX with
WNS
Compare
Concentrix Corporation
Compare
Teleperformance
Compare
Sutherland Global Services
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Rate your company