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Fusion CX
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7 Fusion CX Team Lead Jobs
Team Leader - Retail
Fusion CX
posted 7mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Leadership and Motivation: Inspire and motivate team members by communicating goals, offering support, reviewing skills, and identifying areas for training and potential growth.
- Quality Assurance: Monitor team performance to ensure compliance with quality standards and guidelines, resolve issues, and address queries and concerns as they arise.
- Team Development: Conduct regular meetings to share best practices, provide training, and update the team on changing expectations.
- Customer Satisfaction: Ensure high-quality services by effectively managing inquiries, resolving complaints, and providing outstanding support as a team leader in Howrah team.
Employment Type: Full Time, Permanent
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What Team Lead at Fusion CX are saying
Rating based on 50 Team Lead
reviews
Anonymous · Customer Success, Service & Operations
in Durgapur
There support and guidance have been invaluable for me and I appreciate the time and effort they invested in my growth
- Skill development - Good
Salary increment policy is not transparent or fair and I believe work culture need to be improve
- Salary - Poor
Team Lead salary at Fusion CX
What Fusion CX employees are saying about work life
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