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3.5

based on 1.4k Reviews

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103 Fusion CX Jobs

Team Leader - WFM - Healthcare

1-6 years

Kolkata

1 vacancy

Team Leader - WFM - Healthcare

Fusion CX

posted 4mon ago

Job Description

  • Analyze data and information to develop schedules, plans, and forecasts for workforce management.
  • Create capacity plans aligned with business goals to drive manufacturing efficiency and cost-effectiveness.
  • Continuously evaluate systems and methods to improve planning processes and anticipate customer needs.
  • Assess existing capacity and forecast future demand based on business projections and market trends.
  • Conduct calculations to estimate job requirements, including labor, tools, materials, and resources.
  • Regularly monitor and review plans, making adjustments as needed to adapt to changes and unforeseen events.
  • Evaluate results, reconcile variances from original plans, and maintain accuracy in forecasting projections.
  • Identify opportunities for process improvements and efficiency gains in capacity planning and manufacturing processes.
Education and Experience:
  • Minimum Graduate, Undergraduate, or equivalent qualification.
  • At least one year of experience in a leadership role as a Team Lead in WFM RTA.
Qualities and Values
  • Leadership Skills: Ability to lead and motivate teams effectively.
  • Analytical Thinking: Proficiency in data analysis and decision-making.
  • Communication Skills: Clear and concise communication abilities.
  • Problem-Solving Abilities: Strong problem-solving skills for complex issues.
  • Adaptability: Flexibility to thrive in a dynamic work environment.

Employment Type: Full Time, Permanent

Functional Areas: Customer Service & Operations

Read full job description

Fusion CX Interview Questions & Tips

Prepare for Fusion CX Team Lead roles with real interview advice

People are getting interviews at Fusion CX through

(based on 79 Fusion CX interviews)
Walkin
Referral
Job Portal
Company Website
36%
27%
20%
6%
11% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Fusion CX are saying

3.5
 Rating based on 46 Team Lead reviews

Likes

Nothing, Management don't even care about there employee.

Dislikes

Nothing to like about it. They don't pay you on time and not even take responsibility to give response. No job security, imagine you wake up and see the email that you are fired . If you are joining definately can imagine one morning like this.

Read 46 reviews

Team Lead salary at Fusion CX

reported by 184 employees with 2-7 years exp.
₹1.4 L/yr - ₹4.6 L/yr
70% less than the average Team Lead Salary in India
View more details

What Fusion CX employees are saying about work life

based on 1.4k employees
54%
48%
67%
84%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Fusion CX Benefits

Submitted by Company
Job Training
Submitted by Employees
Job Training
Work From Home
Soft Skill Training
Cafeteria
Free Transport
Health Insurance +6 more
View more benefits

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Fusion CX Kolkata Office Location

View all
Kolkata, West Bengal Office
Headquarter
Y9, EP Block, Sector V, Salt Lake City, Kolkata, West Bengal 700091, IN Kolkata, West Bengal
700091

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