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Engaged Employer

Fusion CX

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3.5

based on 1.5k Reviews

Fusion CX Kolkata

Fusion CX Kolkata Office Address

1 location

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Fusion CX Kolkata Ratings

based on 527 reviews

View all

Overall Rating

3.2/5

160

141

Category Ratings

3.3

Skill development

3.2

Work-life balance

3.1

Company culture

3.1

Salary

3.1

Work satisfaction

3.0

Job security

2.8

Promotions

Fusion CX Kolkata Reviews

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Customer Care Executive in Kolkata

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Apr 2025

Likes

Believe me there is not a single thing to like . I mean just a horrible startup company

Dislikes

The Hr named Debosmita is a terrible person . The managers was rude but thankfully I got well mannered TLs . Washrooms are stinking , doors are broken even chairs too. I was literally started drinking less water to not to use the washroom. Extremely unhygienic. Hrs are not helpful at all and Management is poor . Go for other company even if the salary is low for sake of your mental health

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

International Customer Service Representative in Kolkata

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Feb 2025

Likes

There is nothing to like, especially the management of Syed Shirin Saah, she is such a bayas lady, full park circuse situated in the office in the international process, people don't know how to talk, how to respect, so many bad language used by TL and manager

Dislikes

Nothing to say good, the management stick a chiwngum with my hair, and she blackmailed my that to not to say it to anyone, or else it would be a life threat for me.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Fusion CX Kolkata Office Photos

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Fusion CX Kolkata Salaries

based on 2.2k salaries

View all

Designation	Avg Annual Salary	Open Jobs
Customer Care Executive 0 - 3 years exp. · Kolkata (237 salaries)	₹0.7 L/yr - ₹3 L/yr	8 job openings
Starting your career? Discover Fusion CX fresher salaries in India
Customer Service Associate 0 - 4 years exp. · Kolkata (162 salaries)	₹1 L/yr - ₹2.2 L/yr	8 job openings
Login to view exact salary
Starting your career? Discover Fusion CX fresher salaries in India
Customer Service Executive 0 - 3 years exp. · Kolkata (125 salaries)	₹1 L/yr - ₹2.9 L/yr	1 job opening
Starting your career? Discover Fusion CX fresher salaries in India
Team Lead 2 - 8 years exp. · Kolkata (92 salaries)	₹1.1 L/yr - ₹4 L/yr	7 job openings
Starting your career? Discover Fusion CX fresher salaries in India
Quality Analyst 1 - 6 years exp. · Kolkata (84 salaries)	₹1 L/yr - ₹4.4 L/yr	3 job openings
Starting your career? Discover Fusion CX fresher salaries in India

Fusion CX Kolkata Jobs

View all

Compensation and Benefits Specialist

Kolkata

7-10 Yrs

Not Disclosed

Recruitment Manager-US Process

Kolkata, Gurgaon / Gurugram +1

8-10 Yrs

Not Disclosed

Telecom Outbound Sales Representative

Kolkata, Mumbai +5

1-5 Yrs

Not Disclosed

Customer Care Executive - Retail

Kolkata

0-3 Yrs

Not Disclosed

Patient Care Specialist

Kolkata, Mumbai +5

2-5 Yrs

Not Disclosed

Accountant Payable Executive

Kolkata

2-5 Yrs

Not Disclosed

Director - Mergers & Acquisitions

Kolkata

7-11 Yrs

Not Disclosed

Account Receivable Executive

Kolkata

2-4 Yrs

Not Disclosed

Manager - Company Secretary & Compliance

Kolkata

6-11 Yrs

Not Disclosed

Administrative Executive / Sr Executive

Kolkata

3-7 Yrs

Not Disclosed

Other Fusion CX Offices

View all

Mohali, Punjab

3.2

No address available

Howrah, West Bengal

3.9

No address available

Durgapur, West Bengal

4.1

No address available

Chandigarh, Chandigarh

3.1

No address available

Noida, Uttar Pradesh

3.4

No address available

Chennai, Tamil Nadu

3.5

No address available

Navi Mumbai, Maharashtra

2.2

1 office location

Mumbai, Maharashtra

2.4

No address available

Kalyani, West Bengal

2.8

No address available

Bangalore / Bengaluru, Karnataka

4.0

No address available

New Delhi, Delhi

3.4

No address available

Gurgaon / Gurugram, Haryana

2.4

No address available

Lucknow, Uttar Pradesh

5.0

No address available

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Fusion CX Kolkata Work Policy

based on 101 reviews in last 6 months

Work from office

85%

Hybrid

15%

Other hybrid work policies

14%

2 days/week from office

Fusion CX Kolkata Employee Benefits

Office cab/shuttle

29 total responses

International/On-site exposure

7 total responses

Free meal

2 total responses

Paternity leaves

1 total response

+9 more benefits

Gender Based Ratings at Fusion CX Kolkata

based on 498 verified reviews

Rated 3.4 for Work-life balance and 3.4 for Skill development

Rated 3.2 for Skill development and 3.1 for Work-life balance

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