Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Fusion CX Team. If you also belong to the team, you can get access from here

Fusion CX Verified Tick

Compare button icon Compare button icon Compare
3.5

based on 1.5k Reviews

Filter interviews by

Fusion CX Customer Service Representative Interview Questions and Answers

Updated 13 Apr 2024

Fusion CX Customer Service Representative Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why should we hire you

I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic information about yourself.
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic information about e-commerce
Round 4 - Client Interview 

(1 Question)

  • Q1. Basic knowledge about sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared before your interview, be positive and give your answers according the questions.

Customer Service Representative Interview Questions Asked at Other Companies

Q1. 4) What is the difference between BPO and KPO?
asked in HCLTech
Q2. What is a bpo, what do you know about bpo, could you please expla ... read more
asked in Mindpearl
Q3. What would you consider when describing something technical to a ... read more
asked in Mindpearl
Q4. Explain how the features of technique is advancing?
asked in Mindpearl
Q5. What are the techniques that we use during technical study?

I applied via Walk-in and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Not much more normal i q level was checked

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy to take job at fusion no pressure normal question like tell me about ur self etc this type of questions are asked.

Customer Service Representative Jobs at Fusion CX

View all

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Sell me this pen
  • Ans. 

    This pen is not just a writing tool, it's a sleek and professional accessory that will make you stand out in any setting.

    • Highlight the sleek design and professional look of the pen

    • Emphasize the high quality and durability of the pen

    • Mention how using this pen will make a positive impression on others

  • Answered by AI
  • Q2. Why should i buy the pen

Interview Preparation Tips

Interview preparation tips for other job seekers - not to worry they will not take you in any way

Fusion CX Interview FAQs

How many rounds are there in Fusion CX Customer Service Representative interview?
Fusion CX interview process usually has 2-3 rounds. The most common rounds in the Fusion CX interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Fusion CX Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fusion CX. The most common topics and skills that interviewers at Fusion CX expect are Fmea, Aircraft Handling, Compensation, Corba and Customer satisfaction.
What are the top questions asked in Fusion CX Customer Service Representative interview?

Some of the top questions asked at the Fusion CX Customer Service Representative interview -

  1. Not much more normal i q level was chec...read more
  2. Basic information about e-comme...read more
  3. Basic knowledge about sa...read more

Tell us how to improve this page.

Fusion CX Customer Service Representative Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Fusion CX Customer Service Representative Salary
based on 35 salaries
₹1 L/yr - ₹3 L/yr
45% less than the average Customer Service Representative Salary in India
View more details

Fusion CX Customer Service Representative Reviews and Ratings

based on 12 reviews

3.9/5

Rating in categories

4.2

Skill development

3.6

Work-life balance

2.9

Salary

3.7

Job security

4.1

Company culture

3.2

Promotions

3.5

Work satisfaction

Explore 12 Reviews and Ratings
Customer Care Executive
368 salaries
unlock blur

₹0.6 L/yr - ₹3.2 L/yr

Team Lead
189 salaries
unlock blur

₹1.1 L/yr - ₹4.6 L/yr

Quality Analyst
187 salaries
unlock blur

₹1 L/yr - ₹4.5 L/yr

Customer Service Associate
187 salaries
unlock blur

₹0.9 L/yr - ₹2.2 L/yr

Customer Service Executive
180 salaries
unlock blur

₹1 L/yr - ₹3 L/yr

Explore more salaries
Compare Fusion CX with

WNS

3.4
Compare

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Sutherland Global Services

3.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview