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Fusion CX
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Fusion CX Customer Service Representative Interview Questions and Answers
Fusion CX Customer Service Representative Interview Experiences
3 interviews found
(1 Question)
- Q1. Why should we hire you
I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.
(1 Question)
- Q1. Basic information about yourself.
(1 Question)
- Q1. Basic information about e-commerce
(1 Question)
- Q1. Basic knowledge about sales
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Not much more normal i q level was checked
Interview Preparation Tips
Customer Service Representative Jobs at Fusion CX
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Selected
I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.
Online assessment that you have to do before the actual interview
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient when dealing with customers
- Q2. Why did you leave your past job
- Ans.
Seeking new challenges and growth opportunities
Desire for career advancement
Looking for a new challenge
Seeking growth opportunities
Company restructuring led to role changes
(3 Questions)
- Q1. How can you handeling the customer
- Ans.
Handling customers involves active listening, empathy, problem-solving, and effective communication.
Listen actively to understand the customer's concerns
Show empathy and understanding towards the customer's situation
Offer solutions or alternatives to resolve the issue
Communicate clearly and effectively to ensure the customer's needs are met
Follow up to ensure customer satisfaction
- Q2. Where do u see after 5years?
- Q3. To grow more in my past life & want tp be a good positions
I applied via Job Fair and was interviewed in Sep 2023. There was 1 interview round.
(5 Questions)
- Q1. What's your strength and weakness
- Q2. About the company structure
- Q3. About the company
- Q4. Turnover for last one year
- Q5. Some interesting questions
Interview Preparation Tips
- About the company and turnover
Assistant Manager Interview Questions & Answers
Thermo Fisher Scientific
Anonymous
posted on 17 Apr 2021
I applied via Company Website and was interviewed in Oct 2020. There were 5 interview rounds.
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.
(1 Question)
- Q1. About previous job role
Interview Preparation Tips
Vaishnavi B A
(1 Question)
- Q1. Self introductions
(1 Question)
- Q1. About career growth
I applied via AmbitionBox and was interviewed in Jun 2024. There were 2 interview rounds.
8:10 am- and to good and group discussion
(5 Questions)
- Q1. No comments and another question
- Q2. Comments no very interesting
- Q3. Company bagroung
- Q4. Company streanth
- Q5. Company employ streant and kepecty
Interview Preparation Tips
Fusion CX Interview FAQs
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Fusion CX Interviews By Designations
- Fusion CX Customer Service Associate Interview Questions
- Fusion CX Customer Care Executive Interview Questions
- Fusion CX Customer Support Executive Interview Questions
- Fusion CX Quality Analyst Interview Questions
- Fusion CX Team Lead Operations Interview Questions
- Fusion CX Senior Customer Service Associate Interview Questions
- Fusion CX Customer Support Associate Interview Questions
- Fusion CX Customer Service Executive Interview Questions
- Show more
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Fusion CX Customer Service Representative Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
Fusion CX Customer Service Representative Reviews and Ratings
based on 12 reviews
Rating in categories
|
Customer Care Executive
377
salaries
|  ₹0.6 L/yr - ₹3.2 L/yr |
|
Customer Service Associate
192
salaries
| ₹0.9 L/yr - ₹2.2 L/yr |
|
Team Lead
190
salaries
| ₹1.1 L/yr - ₹4.6 L/yr |
|
Customer Service Executive
185
salaries
| ₹1 L/yr - ₹2.9 L/yr |
|
Quality Analyst
170
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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