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Fusion CX
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Fusion CX Customer Service Associate Interview Questions and Answers
Fusion CX Customer Service Associate Interview Experiences
10 interviews found
Anonymous
I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell about the last day
- Q2. Last vocation how u spent
(2 Questions)
- Q1. How long will you work
- Q2. Client level is the toughest
Interview Preparation Tips
- Sales
- Soft Skills
Selected
I appeared for an interview before Mar 2024, where I was asked the following questions.
- Q1. About myself and about my qualification.
- Q2. Why you want to join BPO
- Ans.
I want to join BPO to enhance my communication skills, engage with diverse customers, and contribute to a dynamic team environment.
I enjoy helping people, and BPO allows me to assist customers with their inquiries and issues.
The fast-paced environment of a BPO excites me, as it challenges me to think on my feet.
I am eager to develop my communication skills further, which are crucial in a customer service role.
Working i...
Interview Preparation Tips
(2 Questions)
- Q1. Introduction Tell about yourself
- Q2. Where do you see yourself after 5 years.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. Self INTRODUCTION
- Q2. The First Question was asked about my first work
Interview Preparation Tips
Fusion CX interview questions for designations
Selected
I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Experience in which field
Interview Preparation Tips
I applied via Referral and was interviewed in Jan 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Introduction(Tell me about yourself)
- Q2. What is Meesho?
- Ans.
Meesho is an online reselling platform that enables individuals to start their own businesses by selling products through social media platforms.
Meesho allows users to browse and select products from various categories such as fashion, home decor, electronics, etc.
Users can create their own online stores and share product listings with their contacts on social media platforms like WhatsApp, Facebook, and Instagram.
The ...
(2 Questions)
- Q1. They will give you a topic, you have to say few sentences about those topic
- Q2. Why you want to join BPO?
(1 Question)
- Q1. Tell me about yourself?
Customer Service Associate Jobs at Fusion CX
Selected
I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Just normally ask about your background and experience related etc
- Q2. Tell me about your self which means they want to know about your experience and qualification
- Q3. Hr asked about your strength etc
(2 Questions)
- Q1. There is a versant test
- Q2. Normally you will get to listen and solve the query after that
Interview Preparation Tips
And experience candidate will get the best management and guidance.
I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.
(2 Questions)
- Q1. Introduced ourself and what was your expected salary?
- Q2. Why you join bpo, Didi you know something about BPO? DID YOU WANT TO DO JOB FOR SHORT TERM OR LONG? IS THEIR ANY HOLIDAY YOU NEED? DID YOU HAVE PLAN FOR TAKING LEAVE FOR EXAM OR HOLIDAY TOUR RECENTLY...
Interview Preparation Tips
* IN BPO MAIN THING THEY SEE YOUR CONFIDENT
* SECONDLY FIRST COMPLETE QUESTION FROM HR THEN YOU REPLY.
* IMPORTANT WHILE GIVEN INTERVIEW YOUR BACKGROUND NOISE FREE AND TRY GIVE REPLY LOUD AND CLEAR.
Selected
I applied via Apna Jobs and was interviewed before Jan 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Your total introduction
- Q2. Why you want to join BPO
Interview Preparation Tips
I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. What is called outsoursing
- Ans.
Outsourcing is the practice of hiring an external company to perform a business function that is normally done in-house.
Outsourcing can be done for various functions such as customer service, IT, manufacturing, and accounting.
It is often done to reduce costs, improve efficiency, and access specialized expertise.
Examples of outsourcing include call centers in India, manufacturing in China, and accounting services in the
- Q2. My introduction
- Q3. Salary expectations
Interview Preparation Tips
Top trending discussions
Fusion CX Interview FAQs
The duration of Fusion CX Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Fusion CX Interviews By Designations
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Interview Questions for Popular Designations
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Fusion CX Customer Service Associate Interview Process
based on 7 interviews
2 Interview rounds
- HR Round - 1
- HR Round - 2
Interview Questions from Similar Companies
Fusion CX Customer Service Associate Reviews and Ratings
based on 100 reviews
Rating in categories
|
Customer Care Executive
377
salaries
|  ₹0.6 L/yr - ₹3.2 L/yr |
|
Customer Service Associate
192
salaries
| ₹0.9 L/yr - ₹2.2 L/yr |
|
Team Lead
190
salaries
| ₹1.1 L/yr - ₹4.6 L/yr |
|
Customer Service Executive
185
salaries
| ₹1 L/yr - ₹2.9 L/yr |
|
Quality Analyst
170
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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