Fusion CX is rated
3.5 out of 5 stars on
AmbitionBox, based on 92 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Fusion CX is rated
3.5 out of 5 stars on
AmbitionBox, based on 92 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Fusion CX Customer Service Associate Reviews
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92 reviews found
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Popular
Customer Service Associate in
Kolkata
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Jul 2020
Likes
I don't have any other options in this time, so working with this company. From last 3 months, we have not got the salary on time.
Dislikes
Nepotism is all over.
Working for 6 days a week but not getting the salary on time.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bangalore / Bengaluru
People also ask about Fusion CX's Customer Service Associates
Is Fusion CX a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 92 employee reviews, it's clear that most customer service associates have an average experience working at Fusion CX. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.
Does Fusion CX pay their Customer Service Associates well?
According to AmbitionBox reviews, Fusion CX customer service associates rate their salary and benefits at 3.3 out of 5, based on 92 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX's customer service associates salaries here and to read reviews specifically about salary and benefits at Fusion CX for customer service associates, click here.
How is the work culture at Fusion CX for Customer Service Associates?
Work culture at Fusion CX for customer service associates is rated 3.3 out of 5 by 92 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Fusion CX for customer service associates, click here.
How is the job security at Fusion CX for Customer Service Associates?
Based on 92 reviews on AmbitionBox, Fusion CX's customer service associates rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Fusion CX for customer service associates, click here.
Is work from home available to Customer Service Associates at Fusion CX?
According to AmbitionBox, 22% of Fusion CX's customer service associates work from home permanently, 74% work from the office, and 4% follow a hybrid model, based on 23 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Fusion CX for customer service associates, click here.
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