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I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO companies handle tasks such as customer service, technical support, data entry, and back-office operations.
Outsourcing these tasks allows companies to focus on their core business functions and reduce costs.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples o...
I applied via Walk-in and was interviewed before Jul 2023. There was 1 interview round.
Top trending discussions
I appeared for an interview before Dec 2021.
I applied via Approached by Company and was interviewed before Jun 2023. There was 1 interview round.
Creating an interface in Python or Java
In Python, create an interface using the 'abc' module and the 'abstractmethod' decorator
In Java, create an interface using the 'interface' keyword
Interfaces define a set of methods that a class must implement
Return is used to exit a function and yield is used to produce a series of values
Return statement is used to exit a function and return a value to the caller
Yield statement is used in generator functions to produce a series of values
Yield is used to create iterators, while return is used to return a value from a function
Example: def generator_function(): yield 1 yield 2 yield 3
Example: def return_function()
I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.
Online assessment that you have to do before the actual interview
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient when dealing with customers
Seeking new challenges and growth opportunities
Desire for career advancement
Looking for a new challenge
Seeking growth opportunities
Company restructuring led to role changes
I applied via Job Fair and was interviewed in Sep 2023. There was 1 interview round.
SMART goals are specific, measurable, achievable, relevant, and time-bound.
Specific: Goals should be clear and well-defined.
Measurable: Goals should have a way to track progress and measure success.
Achievable: Goals should be realistic and attainable.
Relevant: Goals should be aligned with overall objectives and relevant to the individual or team.
Time-bound: Goals should have a deadline or timeframe for completion.
Examp...
Handling customers involves active listening, empathy, problem-solving, and effective communication.
Listen actively to understand the customer's concerns
Show empathy and understanding towards the customer's situation
Offer solutions or alternatives to resolve the issue
Communicate clearly and effectively to ensure the customer's needs are met
Follow up to ensure customer satisfaction
based on 8 interviews
Interview experience
based on 62 reviews
Rating in categories
Customer Care Executive
367
salaries
| ₹0.6 L/yr - ₹3.2 L/yr |
Customer Service Associate
197
salaries
| ₹0.9 L/yr - ₹2.3 L/yr |
Team Lead
190
salaries
| ₹1.4 L/yr - ₹4.6 L/yr |
Quality Analyst
170
salaries
| ₹1 L/yr - ₹4.5 L/yr |
Customer Service Executive
168
salaries
| ₹0.6 L/yr - ₹3 L/yr |
Adecco Group
Reckitt Benckiser
TE Connectivity
Vestas