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Firstsource Solutions Customer Support Officer Interview Questions and Answers for Experienced
Updated
9 Aug 2022
Firstsource Solutions Customer Support Officer Interview Experiences for Experienced
1 interview found
Round 1 - One-on-one
(1 Question)
- Q1. Explain health insurance basics
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Interview Preparation Tips
Interview preparation tips for other job seekers - Decent Communication, Analytical Knowledge Required
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honestword
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Anonymous
posted on 27 Nov 2021
I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 6 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Tell me something about your self
- Q2. First always tell your name, you reside from___ and you education details,
- Q3. Then your family details
- Q4. Then your experience details.
- Q5. And at last hobby.... (Keep your language very simple)
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Mohd Ahmed Shareef
posted on 16 Jan 2023
Interview experience
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - Aptitude Test
Basic English test ………. Zzzzzz zzzzzzzz
Round 3 - One-on-one
(2 Questions)
- Q1. Basic information about yourself and about previous company.
- Q2. How will you manage rotational shifts and offs
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Interview Preparation Tips
Interview preparation tips for other job seekers - Do not join this organisation. You will be dragged towards health issues and depression with mental pressure. They will treat you like machine. If you want to drink water need to wait for 20 minutes for nature call 30 minutes. If you want a break do not even think of taking it need to wait for hours 😂😂 join other companies but not this one.
Interview experience
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.
Round 1 - HR
(4 Questions)
- Q1. Tell about yourself
- Q2. Why the gap. Is huge?
- Q3. Where does your husband work
- Q4. When would you join?
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Interview preparation tips for other job seekers - If you are married, your likelihood of being hired may be lower. Conceal any employment gaps if possible.
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Anonymous
posted on 25 May 2024
Interview experience
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response
Round 1 - Aptitude Test
60 minutes 60 QUestions
Round 2 - One-on-one
(1 Question)
- Q1. Share Roles and resposibilites in last organization ? Would u prefer to work on weekend ? Parameters for perfomance measuring
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X.Maria sofiya
posted on 14 Jul 2024
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. Communication skills
- Q2. General questions abt customer handling
Add your answer
Add your answer
Round 2 - One-on-one
(2 Questions)
- Q1. General questions
- Q2. Abt customer service
Add your answer
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Interview experience
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.
Round 1 - HR
(3 Questions)
- Q1. Self Introduction
- Q2. Told about your experience
- Q3. 1 year experiencein bpo
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Round 2 - Assignment
About your knowledge
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B Pavan Prasad
posted on 28 May 2024
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
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Result
Selected
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Round 1 - HR
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Anonymous
posted on 18 Jun 2024
Interview experience
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(1 Question)
- Q1. Tell me about yourself
Add your answer
Interview experience
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Recruiter
(2 Questions)
- Q1. Maximum Qualification you have
- Ans.
Bachelor's degree in Business Administration
Completed Bachelor's degree in Business Administration
Studied various subjects related to business management and customer service
Acquired skills in communication, problem-solving, and decision-making
Relevant coursework included marketing, finance, and organizational behavior
- Q2. Basic scenarios relating to customer experience
Answered by
AI
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Interview preparation tips for other job seekers - Worst company to work with. The Managers and TL's in Hyderabad treat you like shit and HR's are of no use.
Firstsource Solutions Interview FAQs
How many rounds are there in Firstsource Solutions Customer Support Officer interview for experienced candidates?
Firstsource Solutions interview process for experienced candidates usually has 1 rounds. The most common rounds in the Firstsource Solutions interview process for experienced candidates are One-on-one Round.
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9%
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Firstsource Solutions Customer Support Officer Reviews and Ratings
based on 2 reviews
Rating in categories
|
Senior Analyst
2.2k
salaries
|  ₹2 L/yr - ₹7.3 L/yr |
|
Analyst
1.7k
salaries
| ₹1.9 L/yr - ₹6 L/yr |
|
Customer Service Associate
1.1k
salaries
| ₹0.9 L/yr - ₹5 L/yr |
|
Associate
1k
salaries
| ₹1.3 L/yr - ₹5.2 L/yr |
|
Senior Customer Service Associate
947
salaries
| ₹1 L/yr - ₹5.6 L/yr |
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