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IntouchCX Customer Support Officer Interview Questions and Answers

Updated 16 Jan 2023

IntouchCX Customer Support Officer Interview Experiences

2 interviews found

Customer Support Officer Interview Questions & Answers

user image

posted on 16 Jan 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic English test ………. Zzzzzz zzzzzzzz

Round 3 - One-on-one 

(2 Questions)

  • Q1. Basic information about yourself and about previous company.
    • Add your answer
  • Q2. How will you manage rotational shifts and offs
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this organisation. You will be dragged towards health issues and depression with mental pressure. They will treat you like machine. If you want to drink water need to wait for 20 minutes for nature call 30 minutes. If you want a break do not even think of taking it need to wait for hours 😂😂 join other companies but not this one.

Customer Support Officer Interview Questions & Answers

user image Anonymous

posted on 14 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Just basic details shared to HR, and then written interview kinda thing, then aptitude test and typing test
    • Add your answer

Interview Preparation Tips

Topics to prepare for IntouchCX Customer Support Officer interview:
  • Typing Speed
  • Communication Skills
Interview preparation tips for other job seekers - Be confident, show your best negotiation skills and have basic typing speed. You can be proactive and perform well for incentives too.

Customer Support Officer Interview Questions Asked at Other Companies

asked in Firstsource Solutions
Q1. explain health insurance basics
Add answer
asked in SAMCO Securities
Q2. roll play for customer support
View answer (1)
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Top trending discussions

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Interview Tips & Stories
4d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
    • Add your answer
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
    • Add your answer
  • Q3. Salary discussion
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 3 Oct 2018

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 19 Mar 2018

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 8 Dec 2017

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience
    • Add your answer

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 15 Oct 2020

I applied via Recruitment Consultant and was interviewed in Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Almost every interview starts with your introduction, then your thought processing is checked and then your respond to a situation and your confidence in overall questioning.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear about yourself, have a good listening and evaluation skills.

Your thought process should be clear and focused on situation.

Be confident for whatever you say, even it seems wrong.

Congratulations, you'll crack the interview.

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 9 Dec 2020

I applied via gautam consultancy and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join concentrix ?
    • Add your answer
  • Q2. Tell me about your hobbies?
    • Add your answer
  • Q3. Tell me about your first job?
    • Add your answer
  • Q4. Asking about bpo
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - in concenteix company an interviewer should must asked about why you want to join concentrix. So be prepared about the company.

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 26 Mar 2021

I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self and challenges that i did
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 3 Apr 2021

I applied via Company Website and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about myself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and concise
More about working at IntouchCX

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Customer Support Officer interview?
IntouchCX interview process usually has 2 rounds. The most common rounds in the IntouchCX interview process are One-on-one Round, Resume Shortlist and Aptitude Test.

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IntouchCX Customer Support Officer Interview Process

based on 1 interview

Interview experience

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IntouchCX Customer Support Officer Salary
based on 17 salaries
₹1.8 L/yr - ₹4 L/yr
At par with the average Customer Support Officer Salary in India
View more details

IntouchCX Customer Support Officer Reviews and Ratings

based on 4 reviews

2.9/5

Rating in categories

3.1

Skill development

2.6

Work-life balance

2.7

Salary

2.1

Job security

3.5

Company culture

2.2

Promotions

2.1

Work satisfaction

Explore 4 Reviews and Ratings
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