Infosys BPM Customer Support Executive Interview Questions and Answers

Q1. Basic Introduction
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Q2. About Experience
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Q1. Normal introduction
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Q2. Career Objectives and experience
Ans. 
My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.
• Experienced in handling customer inquiries and resolving issues efficiently

• Strong communication skills to effectively interact with customers and team members

• Goal-oriented mindset to achieve targets and exceed expectations

• Seeking opportunities for professional growth and developm
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Q3. Qualifications and problem solving
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Q4. Manager round and skill questions.
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Q1. How will you manage with multiple tasks
Ans. 
I will prioritize tasks based on urgency and importance, delegate when necessary, and use time management techniques.
• Prioritize tasks based on urgency and importance

• Delegate tasks when necessary

• Use time management techniques such as creating to-do lists and setting deadlines

• Stay organized and focused on one task at a time
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Q1. Maximum Qualification you have
Ans. 
Bachelor's degree in Business Administration
• Completed Bachelor's degree in Business Administration

• Studied various subjects related to business management and customer service

• Acquired skills in communication, problem-solving, and decision-making

• Relevant coursework included marketing, finance, and organizational behavior
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Q2. Basic scenarios relating to customer experience
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Q1. Why you want to join
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