Infosys BPM Customer Support Executive Reviews

Likes

Campus and work culture

Dislikes

No Hike or Nothing. join the company with negotiating a good package because it's going to be the same for next 3-4 years

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Not much to like. Working because of need.

Dislikes

When hired was said there will be increment in every 6 months. But no appraisal since 2 years. The client is very bad keeps pressure and own team is bullying. Also manager doesn’t care of anything lots of politics and focus on 1-2 employees

Likes

Enables the employee to have a new learning and professional work culture .

Dislikes

Employee personal are fully satisfied like transport facilities

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing like about infosys BPM

Dislikes

Everything dislike about infosys BPM

Likes

Opportunity to work

Dislikes

No work from home or hybrid policy

Likes

Nothing don’t have the value for employee

Dislikes

Extra working hr need to put no personal life.

Likes

Job security

Dislikes

Nothing new to learn, poor infrastructure, office politics, favouritism of certain employees who gives gossips to boss

Likes

All is good

Dislikes

Nothing is bed

Likes

Well, I admire a lot about "working"for infosys. Infosys commitment, forecasting environment and focusing on ethical AI development stand out.

Dislikes

Work life balance - The push for innovation and meeting tight deadlines sometime affect work life balance Salary & Benefits- If I could say about salary it's an average not satisfied as work stress

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No pros except for those working as HR.

Dislikes

Subsidiary of Infosys Ltd, but more workload and less package. If assigned to a project under Infosys LTD, then project manager from Infosys Ltd will make you work for more than 12 hrs a day with a salary equivalent to working 4 hrs a day.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It's a big name in Indian market, the managers have settled here knowing that there won't be any layoffs and enjoy a stable job for the rest of the life.

Dislikes

Appraisals are as less as 30 rupees a month. Promotions are subject to time period served and connections made. In this age 5 days working is medieval. Hybrid mode should be implemented now.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

The Infosys bench is the best thing about it.You can easily find new projects.

Dislikes

Growth prospects are really low and so are skill development opportunities.Most of the time you are left at other’s mercy for increment and promotion.Its very slow and most of the time non existent as promotion will come with a lot of terms and conditions without any real benefits.Money is a big problem.They don’t pay you enough.

Likes

Shuttle service good campus good colleagues

Dislikes

Worst management Peanut Salary No work recognition No promotion and progression No performance bonus, no annual bonus

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Infrastructure is good

Dislikes

Work culture and ppl are toxic does a lot of micro management and top of the line promotions and appraisals are only given based on how good of bucket you’ll be nothing matters. One can join if they’re a Great BUCKET. Performance appraisals will be under your feet. No proper leave cycle every leave is considered as earned leave or LOP. No sick leave or emergency leaves.

Likes

The best part and the only reason why most of the employee are still at IBPM are because of WFH. There is still no mandate on hybrid or wfo. Learning and training portal is excellent if used correctly.

Dislikes

It's been 3 years and still there are no appraisals with regards to salary revision. The variable pay is payed out with an average of 60-65%.

Work Details

Work policy: Wfh

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like about this company. It's better not work here..

Dislikes

There is nothing called as HR in this company. Even if your sick and in death bed you need to come to office and work. Least bothered about employees well being and the top management swallow half of our benefits. It is recommended not to work here..