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Vertex Customer Solutions Reviews

Updated 26 Jan, 2025
Overall Rating
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3.6/5
based on 717 reviews

negative trend 3% below industry's average

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Rating distribution

Category Ratings

3.5

Skill development

3.4

Company culture

3.4

Job security

3.4

Work-life balance

3.3

Work satisfaction

3.2

Salary

3.2

Promotions

What employees say about Vertex Customer Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

43% employees reported

Flexible timing

Flexible timing

62% employees reported

No travel

No travel

56% employees reported

Gender based rating

3.4
female

Rated by Women

203 reviews

3.7
male

Rated by Men

441 reviews

Vertex Customer Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 717 company reviews.This rating reflects an average employee experience, indicating moderate sati ... Read more
Vertex Customer Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 717 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

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3.4
 • 158 Reviews
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4.0
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717 reviews found

Sort by: Popular

Top Vertex Customer Solutions Interview Questions

Q1. How will you manage irritate customer
Q2. What is the role of customer support executive
Q3. Which network you are using
Q4. How to deal with angry customer?

Latest Vertex Customer Solutions Employee Reviews

View all
IT Network
5.0

  •  posted on 26 Jan 2025

Operations
5.0

  •  posted on 25 Jan 2025

Customer Success
5.0

  •  posted on 02 Jan 2025

Dislikes:
No job security
  • Job security - Bad
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People also ask about Vertex Customer Solutions

Is Vertex Customer Solutions a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 717 employee reviews, it's clear that most employees have an average experience working at Vertex Customer Solutions. Skill development holds the highest rating at 3.5, while salary is rated the lowest amongst all factors at 3.2. Read reviews about skill development and salary on AmbitionBox.
How does Vertex Customer Solutions’s employee rating compare to the industry average?
Vertex Customer Solutions's employee rating of 3.6 out of 5 is below the industry average of 3.7 out of 5 for companies within the IT Services & Consulting sector. This rating suggests that Vertex Customer Solutions faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Vertex Customer Solutions performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Vertex Customer Solutions pay their employees well?
According to AmbitionBox reviews, Vertex Customer Solutions employees rate their salary and benefits at 3.2 out of 5, based on 717 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vertex Customer Solutions salaries here and to read reviews specifically about salary and benefits at Vertex Customer Solutions, click here .
How is the work culture at Vertex Customer Solutions?
Work culture at Vertex Customer Solutions is rated 3.4 out of 5 by 717 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vertex Customer Solutions, click here .
How is the job security at Vertex Customer Solutions?
Based on 717 reviews on AmbitionBox, Vertex Customer Solutions employees rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vertex Customer Solutions. To read reviews about job security at Vertex Customer Solutions, click here .

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