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Vertex Customer Solutions

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3.6

based on 720 Reviews

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Vertex Customer Solutions Reviews

Updated 10 Mar, 2025
Overall Rating
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3.6/5
based on 720 reviews

negative trend 3% below industry's average

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Rating distribution

Category Ratings

3.5

Skill development

3.4

Company culture

3.4

Work-life balance

3.3

Job security

3.3

Work satisfaction

3.2

Salary

3.1

Promotions

What employees say about Vertex Customer Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

43% employees reported

Flexible timing

Flexible timing

63% employees reported

No travel

No travel

56% employees reported

View more detailed insights

Gender based rating

3.4
female

Rated by Women

203 reviews

3.7
male

Rated by Men

444 reviews

Vertex Customer Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 720 company reviews.This rating reflects an average employee experience, indicating moderate sati ... Read more
Vertex Customer Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 720 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.4
 â€˘ 159 Reviews
Engineering - Software & QA
2.9
 â€˘ 58 Reviews
Human Resources
4.0
 â€˘ 26 Reviews
Sales & Business Development
4.6
 â€˘ 22 Reviews
Finance & Accounting
3.3
 â€˘ 16 Reviews
Engineering - Hardware & Networks
4.5
 â€˘ 15 Reviews
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720 reviews found

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Top Vertex Customer Solutions Interview Questions

asked in MIS Executive interview
Q1. How will you manage irritate customer
View answer (1)
asked in Customer Support Executive interview
Q2. What is the role of customer support executive
View answer (1)
asked in Customer Care Associate interview
Q3. Which network you are using
View answer (1)
asked in Customer Success Associate interview
Q4. How to deal with angry customer?
View answers (4)

Latest Vertex Customer Solutions Employee Reviews

View all
Customer Success Associate in Gurugram
Front Office & Guest Services
4.0

  â€˘  posted on 10 Mar 2025

Customer Care Executive in Chennai
Voice / Blended
3.0

  â€˘  posted on 05 Mar 2025

Dislikes:
  • Job security - Poor
  • Promotions - Poor
    • +3 more
Regional Head in Hyderabad
Top Management
1.0

  â€˘  posted on 01 Mar 2025

Dislikes:
  • Salary - Bad
  • Skill development - Bad
    • +5 more
Senior System Administrator in
IT Network
5.0

  â€˘  posted on 26 Jan 2025

Business Onboarding in Bengaluru
Operations
5.0

  â€˘  posted on 25 Jan 2025

Read Vertex Customer Solutions Reviews based on designations

4.3
 Business Associate

 (39)

2.3
 Customer Care Executive

 (20)

4.1
 Customer Service Executive

 (18)

3.3
 Customer Service Associate

 (17)

3.9
 Team Lead

 (15)

HCL Healthcare

Rated 4.5 for Work-Life Balance by our employees on AmbitionBox

Success to our employee's well-being? A work-life balance that's simply unbeatable.

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Discover interview dos and don'ts from real experiences

Top trending discussions

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People also ask about Vertex Customer Solutions

Is Vertex Customer Solutions a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 720 employee reviews, it's clear that most employees have an average experience working at Vertex Customer Solutions. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about skill development and career growth on AmbitionBox.
How does Vertex Customer Solutions’s employee rating compare to the industry average?
Vertex Customer Solutions's employee rating of 3.6 out of 5 is below the industry average of 3.7 out of 5 for companies within the IT Services & Consulting sector. This rating suggests that Vertex Customer Solutions faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Vertex Customer Solutions performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Vertex Customer Solutions pay their employees well?
According to AmbitionBox reviews, Vertex Customer Solutions employees rate their salary and benefits at 3.2 out of 5, based on 720 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vertex Customer Solutions salaries here and to read reviews specifically about salary and benefits at Vertex Customer Solutions, click here .
How is the work culture at Vertex Customer Solutions?
Work culture at Vertex Customer Solutions is rated 3.4 out of 5 by 720 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Vertex Customer Solutions, click here .
How is the job security at Vertex Customer Solutions?
Based on 720 reviews on AmbitionBox, Vertex Customer Solutions employees rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vertex Customer Solutions. To read reviews about job security at Vertex Customer Solutions, click here .

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Vertex Customer Solutions Reviews by Locations

Vertex Customer Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 720 Vertex Customer Solutions reviews submitted by Vertex Customer Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Customer Solutions is the right company... for you. 43% of employees reported the working days at Vertex Customer Solutions as Monday to Saturday. 63% employees reported the work timings at Vertex Customer Solutions as Flexible timing. Read more

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Vertex Customer Solutions Salaries in India
Business Associate
110 salaries
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â‚ą0.8 L/yr - â‚ą3 L/yr

Customer Care Executive
72 salaries
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â‚ą1 L/yr - â‚ą2.8 L/yr

Customer Service Executive
55 salaries
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â‚ą1.1 L/yr - â‚ą3.5 L/yr

Team Lead
42 salaries
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â‚ą1.5 L/yr - â‚ą3.8 L/yr

Tele Caller
34 salaries
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â‚ą0.1 L/yr - â‚ą2.1 L/yr

Explore more salaries
Employee Benefits at Vertex Customer Solutions
cab
Office cab/shuttle
35 total responses
freemeal
Free meal
8 total responses
onsite
International/On-site exposure
2 total responses
healthInsurance
Health insurance
23 total responses
+5 more benefits
Compare Vertex Customer Solutions with

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare
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