Vertex Customer Solutions Business Associate Reviews
based on 103 reviews
Updated 18 Oct, 2023
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
3.7
Company culture
3.5
Job Security
3.5
Skill development
3.4
Work Satisfaction
3.3
Salary & Benefits
3.3
Work-Life balance
3.3
Promotions/Appraisal
Vertex Customer Solutions is rated
4.0 out of 5 stars on
AmbitionBox, based on 103 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vertex Customer Solutions is rated
4.0 out of 5 stars on
AmbitionBox, based on 103 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Vertex Customer Solutions Business Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
They don't care about their employees. They need only target to achieve. Working days, 6 days work and one rotational off. Too much politics inside the company. Useless managers and GM.
Dislikes
No career growth,no incentives / appraisal. Politics, the work pressure is very high. Managers do not have value individual work. I don't suggest anyone to work their.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Business Associate in
Noida
Full Time
·
Operation Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Aug 2018
Likes
Best place ever to work with genius people...
Dislikes
Company is decant, but growth is slow.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Business Associate in
Hyderabad / Secunderabad
Full Time
·
Cpm Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 07 Apr 2018
Likes
The company is good but low salary.
Dislikes
Competition is very low n growth is very slow that's it . Except these things overall it's good
Work Details
Normal
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Business Associate in
Noida
Full Time
·
Airtel Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 10 Sep 2018
Overall Rating
Business Associate in
Chennai
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Aug 2023
Likes
Yes i like to work again and against
Dislikes
I have 3 year experience in vertex customer solution. I don’t have appraisal atall
Work Details
Work days: Rotational Shift
(Flexible Timings)
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Vertex Customer Solutions.
Business Associate in
Navi Mumbai
Full Time
·
HR Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 08 May 2018
Likes
Good,self learning,good for starting career
Dislikes
nothing
Work Details
Good for starting career
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Management was helpful for a team and quality team also supported very well and I knew the all company norms and work culture. this company have to more help to face to other companies.
Dislikes
Till now pf amount not received so the HR team has no support to their employees.
Work Details
Am worked business associate I learnt everything in this job to make me interested
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Business Associate
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 01 Apr 2019
Likes
It is very safe and secure to work in vertex...They will be politics for our career growth.we need to impress the Higher authorities person.
It will be very pressurized work without meeting targets team leader cannot leave us.partiality in giving leaves.only thing is it is safe job for girls.they can insult with their words.they will hurt us too..average experience in vertex..
no incentives..no salary improvement..self learning is more in vertex.....Read More
Work Details
Work timings: Strict Timings
Business Associate in
Chennai
Business Intelligence & Analytics Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 10 Dec 2018
Likes
They are simply exploiting people
Dislikes
They wont care about concerns of their employees
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Business Associate in
Chennai
vodafone cnc Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Feb 2019
Likes
very gud place to work
Work Details
happy
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Business Associate in
Chennai
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 08 Jul 2020
Likes
No help can't take leave
Dislikes
The management is worst
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing
Business Associate in
Chennai
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 25 Sep 2018
Likes
Company is a fraud...doing to some ...
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Business Associate in
Navi Mumbai
Back office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2019
Likes
Work environment was good various new thinks I learned there
Dislikes
Not salary growth that much
Work Details
Work days: Monday to Saturday
(Strict Timings)
Business Associate
Customer support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 17 Oct 2019
Likes
I have very good experience in company. easily mingle with my colleague, also senior officers don't keep the partially and all employees got in equal priority. Another plus point that my colleagues come form various cultural backgrounds, and we worked happily in collaboration.
Dislikes
The work pressure is high but salary is low this ,suddenly fed the mind in job. we have work in 8 hours in straight in a day. Also, every day we reached out the 120 contacts and 70% of positive call but sometimes don't reach the target is affect to the career performance. Company is worked to holidays (espy Sunday) then customers isbehaved in very badly. some days we answer the other states calls in 2- 3 hours but don't give the any extra payment,only received in salary....Read More
Work Details
Generally speaking , my work is slightly challenging, I got recognizes for all this effort.I got to work closely with the customers. It will be a great learning experience.
Work timings: Flexible Timings
Business Associate in
Chennai
Credit mantri Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Apr 2018
Overall Rating
Business Associate
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 14 May 2019
Likes
Vertex is nice company,there is no work pressure only thing is less salary
Dislikes
Cafeteria is so small only less amount of people can eat.we will wait for them till finish eating.locker also small two should use a single locker not enough for us we will keep bags outside the locker
People also ask about Vertex Customer Solutions's Business Associates
Is Vertex Customer Solutions a good place to work for Business Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 103 employee reviews, it's clear that most business associates have a positive experience working at Vertex Customer Solutions. Company culture holds the highest rating at 3.7, while work-life balance is rated the lowest amongst all factors at 3.3. Read reviews about company culture and work-life balance on AmbitionBox.
Does Vertex Customer Solutions pay their Business Associates well?
According to AmbitionBox reviews, Vertex Customer Solutions business associates rate their salary and benefits at 3.3 out of 5, based on 103 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vertex Customer Solutions's business associates salaries here and to read reviews specifically about salary and benefits at Vertex Customer Solutions for business associates, click here.
How is the work culture at Vertex Customer Solutions for Business Associates?
Work culture at Vertex Customer Solutions for business associates is rated 3.7 out of 5 by 103 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vertex Customer Solutions for business associates, click here.
How is the job security at Vertex Customer Solutions for Business Associates?
Based on 103 reviews on AmbitionBox, Vertex Customer Solutions's business associates rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vertex Customer Solutions for business associates, click here.
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