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Vertex Customer Solutions

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3.6

based on 716 Reviews

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Vertex Customer Solutions Customer Service Associate Reviews

based on 34 reviews
Updated 24 Aug, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

4.0

Salary & Benefits

3.8

Job Security

3.8

Company culture

3.6

Work-Life balance

3.4

Skill development

3.4

Work Satisfaction

3.2

Promotions/Appraisal

Top Mentions in Vertex Customer Solutions Customer Service Associate Reviews

34 reviews found

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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More about working at Vertex Customer Solutions

People also ask about Vertex Customer Solutions's Customer Service Associates

Is Vertex Customer Solutions a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 34 employee reviews, it's clear that most customer service associates have an average experience working at Vertex Customer Solutions. Salary & Benefits holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Vertex Customer Solutions pay their Customer Service Associates well?
According to AmbitionBox reviews, Vertex Customer Solutions customer service associates rate their salary and benefits at 4.0 out of 5, based on 34 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Vertex Customer Solutions is generally seen as a place that values and rewards its workforce fairly. You can know more about Vertex Customer Solutions's customer service associates salaries here and to read reviews specifically about salary and benefits at Vertex Customer Solutions for customer service associates, click here.
How is the work culture at Vertex Customer Solutions for Customer Service Associates?
Work culture at Vertex Customer Solutions for customer service associates is rated 3.8 out of 5 by 34 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vertex Customer Solutions for customer service associates, click here.
How is the job security at Vertex Customer Solutions for Customer Service Associates?
Based on 34 reviews on AmbitionBox, Vertex Customer Solutions's customer service associates rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vertex Customer Solutions for customer service associates, click here.

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Vertex Customer Solutions Customer Service Associate Reviews by Locations

Vertex Customer Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 34 Vertex Customer Solutions reviews submitted by Vertex Customer Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Customer Solutions is the right company ...for you. 40% of employees reported the working days at Vertex Customer Solutions as Rotational Shift. 54% employees reported the work timings at Vertex Customer Solutions as Flexible timing. Read more

Gender Based Ratings for Vertex Customer Solutions Customer Service Associate

based on 31 reviews
4.6
Rated by 12 Women

Rated 4.5 for Job Security and 4.5 for Company Culture

women
2.6
Rated by 19 Men

Rated 3.8 for Salary & Benefits and 3.4 for Job Security

men

Working Days for Vertex Customer Solutions Customer Service Associate

based on 34 reviews
Rotational Shift
40%
Monday to Saturday
39%
Other
17%
Monday to Friday
4%

Work Timings for Vertex Customer Solutions Customer Service Associate

based on 34 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
54%
14%
5%
27% employees reported other strict timings

Shift Timings for Vertex Customer Solutions Customer Service Associate

based on 34 reviews
Day shift
100%

Business Travel for Vertex Customer Solutions Customer Service Associate

based on 34 reviews
Within city
60%
No travel
40%
Vertex Customer Solutions Customer Service Associate Salary
based on 47 salaries
₹0.8 L/yr - ₹3 L/yr
40% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Vertex Customer Solutions Customer Service Associate
cab
Office cab/shuttle
3 total responses
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
meal
Cafeteria
3 total responses
+2 more benefits
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