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Vertex Customer Solutions

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3.6

based on 717 Reviews

Video summary

Filter reviews by

Vertex Customer Solutions Team Lead Operations Reviews

Updated 28 Aug, 2024

Overall Rating

3.9/5

based on 24 reviews

Rating distribution

14 (58.3%)

4 (16.7%)

3 (12.5%)

0 (0%)

Category Ratings

3.7

Skill development

3.6

Work-life balance

3.5

Work satisfaction

3.4

Company culture

3.4

Job security

3.3

Salary

3.3

Promotions

What employees say about Vertex Customer Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

44% employees reported

Flexible timing

53% employees reported

No travel

55% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

2 reviews

3.7

Rated by Men

19 reviews

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Top Mentions in Vertex Customer Solutions Team Lead Operations Reviews

24 reviews found

Sort by: Popular

Team Lead Operations in Gurgaon / Gurugram

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 28 Aug 2024

Likes

Shift

Work-life balance - Good

Dislikes

Rest everything except shift n location

Skill development - Poor
Job security - Bad
Promotions - Poor

Team Lead Operations in Shimla

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 31 Jan 2019

Likes

Working environment

Dislikes

Yearly Appraisal not good

Work Details

Exciting

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Team Lead Operations in Navi Mumbai

IDFC / Inbound Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 22 Apr 2021

Likes

Good work environment.

Dislikes

Failed to deliver promises.still not received my hard-earned amount.i worked with vertex for IDFC inbound process.almost 20000 incentive is unpaid.i have marked emails several times but didn't received satisfactory answer from vertex.

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Team Lead Operations in Navi Mumbai

Customer Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 11 May 2022

Likes

The team and support

Skill development - Good

Dislikes

The culter and management

Salary - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Team Lead Operations

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 29 Oct 2019

Likes

I learn many things from this organization

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Any dislike

Work Details

I was work till 4 year and it's so good experience I learned many things from this organization

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Greater Noida

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Aug 2019

Likes

All most good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Vibhakar

Work Details

Work days: Rotational Shift (Flexible Timings)

Team Lead Operations in Noida sector 4

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Nov 2020

Likes

It was a great experience in turm of job security employees satisfaction working culture and all.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

They don't have new processes that why we was left the job

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Vertex Customer Solutions.

Team Lead Operations in Bhopal

Recruitment & Talent Acquisition Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Aug 2018

Likes

Nothing

Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is no apraisal in the company.Employes were asked to do 12 to 15hr shift.no growth inn the company.

Work Details

Hectic n boring

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead Operations in Pune

Operation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Mar 2019

Likes

best company ever

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No growth

Work Details

its good experience

Work days: Monday to Saturday (Flexible Timings)

Team Lead Operations in Hyderabad / Secunderabad

Team leader Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 29 Oct 2018

Likes

Growth

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Noida

SCM & Logistics Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 25 Aug 2018

Likes

Career growth and learning

Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary part

Work Details

Complaints manage escalation handled

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead Operations

TL Haryana prepaid Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 05 Jul 2019

Likes

My Relieving letter not received from HR team, STL 96567 Satendra kumar Please do the help on priority basis

Dislikes

Same as above

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Team Lead Operations in Shimla

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Apr 2018

Likes

Want to a good atmosphere to work and learn more for growth of company and self

Skill development - Good
Company culture - Good

Dislikes

Unnecessary work load and wrong commitment

Job security - Poor

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Noida

noida Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Feb 2019

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

good

Work Details

v. good

Work days: Monday to Saturday (Flexible Timings)

Team Lead Operations in Navi Mumbai

Back office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Feb 2018

Likes

I have no words ti say about Vertex grat company.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

In short words enjoyed a lot to worked with Vertex

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Solan

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2021

Likes

Company rules was streamline for everyone

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Team Lead Operations in Chennai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Feb 2018

Likes

Very pleasant and enjoyable work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is very low

Team Lead Operations in Noida

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 May 2019

Likes

Everything was good except Salary and growth path.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work-life balance, Job Security, Work Culture

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead Operations in Navi Mumbai

MBP Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jan 2019

Likes

Vertex is good learning centre

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary Increment

Work Details

As team leader

Work days: Monday to Saturday (Flexible Timings)

Team Lead Operations in Hyderabad / Secunderabad

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 06 May 2018

Likes

Rare growth for internal employees

Dislikes

Simple to say. You need to die to grow here

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Hectic

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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AmbitionBox has 24 Vertex Customer Solutions reviews submitted by Vertex Customer Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Customer Solutions is the right company ...Read more