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Vertex Customer Solutions
3.6
based on 719 Reviews
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Company Overview
Company Locations
Working at Vertex Customer Solutions
Company Summary
Vertex Customer Solutions specializes in BPO and IT services, focused on improving customer experience while optimizing operational costs.
Overall Rating
3.6/5
based on 719 reviews
3% below
industry average
Critically rated for
Promotions, Salary, Work satisfaction
Work Policy
Monday to Saturday
43% employees reported
Flexible timing
63% employees reported
No travel
56% employees reported
Day shift
91% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
58 employees reported
Cafeteria
39 employees reported
Office cab/shuttle
35 employees reported
Health insurance
23 employees reported
View all benefits
About Vertex Customer Solutions
Founded in2010 (15 yrs old)
India Employee Count5k-10k
Global Employee Count5k-10k
India HeadquartersPanchkula, India
Office Locations
--
Websitevertexgroupindia.com
Primary Industry
Other Industries
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Altruist India is a leading integrated end- to end solution providers across Business Process Outsourcing, Customer Management Outsourcing and IT Services, serving host of clients across many sectors.
Our over 10,000 professionals specialize in unlocking value by providing excellent service to our client's customers, while delivering desired business outcomes. By building "same side of the table" relationships, we provide powerful insights and deliver solutions that improve customer experience, reduce cost-to-serve and increase profitability.
Mission: Providing cost effective, value based solutions that delivers exceptional customer experiences.
Vision: Helping clients unlock customer value
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Vertex Customer Solutions Ratings
based on 719 reviews
Overall Rating
3.6/5
How AmbitionBox ratings work?
5
285
4
178
3
116
2
53
1
87
Category Ratings
3.5
Skill development
3.4
Company culture
3.4
Work-life balance
3.3
Job security
3.3
Work satisfaction
3.2
Salary
3.1
Promotions
Vertex Customer Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 719 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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Vertex Customer Solutions Reviews
Top mentions in Vertex Customer Solutions Reviews
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Compare Vertex Customer Solutions with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.6/5 based on 719 reviews | 3.6/5 based on 39.5k reviews | 3.7/5 based on 90.1k reviews | 3.7/5 based on 53.3k reviews |
Highly Rated for | No highly rated category | Job security | Job security Work-life balance | Job security |
Critically Rated for | Promotions Salary Job security | Salary Promotions Work satisfaction | Promotions Salary Work satisfaction | Promotions Salary |
Primary Work Policy | - | Hybrid 86% employees reported | Work from office 81% employees reported | Hybrid 61% employees reported |
Rating by Women Employees | 3.4 Average rated by 203 women | 3.7 Good rated by 11.8k women | 3.8 Good rated by 26.1k women | 3.8 Good rated by 15.3k women |
Rating by Men Employees | 3.7 Good rated by 443 men | 3.5 Good rated by 25.1k men | 3.6 Good rated by 58.9k men | 3.7 Good rated by 35.6k men |
Job security | 3.3 Average | 4.1 Good | 4.5 Good | 3.8 Good |
View more
Vertex Customer Solutions Salaries
Vertex Customer Solutions salaries have received with an average score of 3.2 out of 5 by 719 employees.
Business Associate
(110 salaries)
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₹0.8 L/yr - ₹3 L/yr
Customer Care Executive
(72 salaries)
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₹1 L/yr - ₹2.8 L/yr
Customer Service Executive
(55 salaries)
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₹1.1 L/yr - ₹3.5 L/yr
Team Lead
(42 salaries)
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₹1.5 L/yr - ₹3.8 L/yr
Tele Caller
(34 salaries)
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₹0.1 L/yr - ₹2.1 L/yr
Customer Service Associate
(25 salaries)
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₹1 L/yr - ₹3 L/yr
Customer Support Executive
(24 salaries)
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₹1.1 L/yr - ₹4 L/yr
Team Lead Operations
(23 salaries)
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₹1.8 L/yr - ₹3.5 L/yr
BPO Executive
(17 salaries)
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₹1.1 L/yr - ₹3 L/yr
Back Office Executive
(14 salaries)
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₹1.1 L/yr - ₹3.1 L/yr
Vertex Customer Solutions Interview Questions
Interview questions by designation
Top Vertex Customer Solutions interview questions and answers
Vertex Customer Solutions Jobs
Popular Designations Vertex Customer Solutions Hires for
Financial Controller
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Performance Marketing Manager
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Popular Skills Vertex Customer Solutions Hires for
Vertex Customer Solutions Offices
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Vertex Customer Solutions FAQs
When was Vertex Customer Solutions founded?
Vertex Customer Solutions was founded in 2010. The company has been operating for 15 years primarily in the IT Services & Consulting sector.
Where is the Vertex Customer Solutions headquarters located?
Vertex Customer Solutions is headquartered in Panchkula.
How many employees does Vertex Customer Solutions have in India?
Vertex Customer Solutions currently has more than 5,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Vertex Customer Solutions based on the number of reviews submitted on AmbitionBox.
Does Vertex Customer Solutions have good work-life balance?
Vertex Customer Solutions has a work-life balance rating of 3.4 out of 5 based on 700+ employee reviews on AmbitionBox. 36% employees rated Vertex Customer Solutions 3 or below, while 64% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Vertex Customer Solutions work-life balance reviews for more details
Is Vertex Customer Solutions good for career growth?
Career growth at Vertex Customer Solutions is rated as moderate, with a promotions and appraisal rating of 3.1. 36% employees rated Vertex Customer Solutions 3 or below, while 64% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Vertex Customer Solutions promotions/appraisals reviews for more detailed insights.
What are the cons of working in Vertex Customer Solutions?
Working at Vertex Customer Solutions does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 700+ employee reviews on AmbitionBox.
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