Add office photos
Employer?
Claim Account for FREE
Vertex Customer Solutions
3.7
based on 722 Reviews
Video summary
Company Overview
Company Locations
Working at Vertex Customer Solutions
Company Summary
Vertex Customer Solutions specializes in BPO and IT services, focused on improving customer experience while optimizing operational costs.
Overall Rating
3.7/5
based on 722 reviews
On-Par with
industry average
Critically rated for
Promotions, Salary
Work Policy
Monday to Saturday
43% employees reported
Flexible timing
63% employees reported
No travel
56% employees reported
Day shift
91% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
58 employees reported
Cafeteria
39 employees reported
Office cab/shuttle
35 employees reported
Health insurance
23 employees reported
View all benefits
About Vertex Customer Solutions
Founded in2010 (15 yrs old)
India Employee Count5k-10k
Global Employee Count5k-10k
India HeadquartersPanchkula, India
Office Locations
--
Websitevertexgroupindia.com
Primary Industry
Other Industries
Are you managing Vertex Customer Solutions's employer brand? To edit company information,
claim this page for free
View in video summary
Altruist India is a leading integrated end- to end solution providers across Business Process Outsourcing, Customer Management Outsourcing and IT Services, serving host of clients across many sectors.
Our over 10,000 professionals specialize in unlocking value by providing excellent service to our client's customers, while delivering desired business outcomes. By building "same side of the table" relationships, we provide powerful insights and deliver solutions that improve customer experience, reduce cost-to-serve and increase profitability.
Mission: Providing cost effective, value based solutions that delivers exceptional customer experiences.
Vision: Helping clients unlock customer value
Managing your company's employer brand?
Claim this Company Page for FREE
Vertex Customer Solutions Ratings
based on 722 reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
287
4
179
3
116
2
53
1
87
Category Ratings
3.5
Company culture
3.5
Skill development
3.4
Job security
3.4
Work-life balance
3.4
Work satisfaction
3.3
Salary
3.2
Promotions
Vertex Customer Solutions is rated 3.7 out of 5 stars on AmbitionBox, based on 722 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vertex Customer Solutions Reviews
Top mentions in Vertex Customer Solutions Reviews
+ 5 more
Compare Vertex Customer Solutions with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 722 reviews | 3.5/5 based on 3k reviews | 3.7/5 based on 2.5k reviews | 3.6/5 based on 2.4k reviews |
Highly Rated for | No highly rated category | No highly rated category | Work-life balance | No highly rated category |
Critically Rated for | Promotions Salary | Job security Promotions Work satisfaction | Promotions | Promotions Salary Skill development |
Primary Work Policy | - | Hybrid 92% employees reported | Hybrid 57% employees reported | Hybrid 39% employees reported |
Rating by Women Employees | 3.6 Good rated by 204 women | 3.4 Average rated by 693 women | 3.8 Good rated by 620 women | 3.6 Good rated by 831 women |
Rating by Men Employees | 3.7 Good rated by 445 men | 3.5 Good rated by 2.2k men | 3.6 Good rated by 1.8k men | 3.6 Good rated by 1.4k men |
Job security | 3.4 Average | 2.9 Poor | 3.4 Average | 3.4 Average |
View more
Vertex Customer Solutions Salaries
Vertex Customer Solutions salaries have received with an average score of 3.3 out of 5 by 722 employees.
Business Associate
(110 salaries)
Unlock
₹0.8 L/yr - ₹3 L/yr
Customer Care Executive
(72 salaries)
Unlock
₹1 L/yr - ₹2.8 L/yr
Customer Service Executive
(56 salaries)
Unlock
₹1.1 L/yr - ₹4.5 L/yr
Team Lead
(42 salaries)
Unlock
₹1.5 L/yr - ₹3.8 L/yr
Tele Caller
(34 salaries)
Unlock
₹0.1 L/yr - ₹2.1 L/yr
Customer Service Associate
(25 salaries)
Unlock
₹1 L/yr - ₹3 L/yr
Customer Support Executive
(24 salaries)
Unlock
₹1.1 L/yr - ₹4 L/yr
Team Lead Operations
(23 salaries)
Unlock
₹1.8 L/yr - ₹3.5 L/yr
BPO Executive
(17 salaries)
Unlock
₹1.1 L/yr - ₹3 L/yr
Back Office Executive
(14 salaries)
Unlock
₹1.1 L/yr - ₹3.1 L/yr
Vertex Customer Solutions Jobs
Popular Designations Vertex Customer Solutions Hires for
Financial Controller
Create job alerts
Performance Marketing Manager
Create job alerts
Popular Skills Vertex Customer Solutions Hires for
Vertex Customer Solutions Offices
Compare Vertex Customer Solutions with
VVDN Technologies
3.6
Movate
3.3
Datamatics Global Services
3.5
Cybage
3.8
Sopra Steria
3.8
ValueLabs
3.7
YASH Technologies
3.8
Mercedes-Benz Research and Development India
3.8
NCR Corporation
3.7
Infinite Computer Solutions
3.3
SS&C TECHNOLOGIES
3.3
NEC
4.4
EPAM Systems
3.7
Orange Business
4.3
Dell EMC
4.0
Infogain
3.6
Barclays Shared Services
3.9
NielsenIQ
3.7
Lavender Technology
4.9
ALTEN
3.7
Edit your company information by claiming this page
Contribute & help others!
You can choose to be anonymous
Companies Similar to Vertex Customer Solutions
Synechron
Financial Services, IT Services & Consulting
3.5
• 3k reviews
Zensar Technologies
IT Services & Consulting
3.7
• 2.5k reviews
Capita
BPO/KPO, Consulting, IT Services & Consulting
3.6
• 2.4k reviews
VVDN Technologies
Manufacturing, Engineering & Construction, IT Services & Consulting
3.6
• 2.2k reviews
Movate
IT Services & Consulting
3.3
• 2.1k reviews
Datamatics Global Services
BPO/KPO, Financial Services, IT Services & Consulting
3.5
• 2k reviews
Cybage
IT Services & Consulting
3.8
• 2k reviews
Sopra Steria
IT Services & Consulting
3.8
• 1.8k reviews
ValueLabs
IT Services & Consulting, Software Product
3.7
• 1.8k reviews
YASH Technologies
IT Services & Consulting
3.8
• 1.7k reviews
Mercedes-Benz Research and Development India
IT Services & Consulting
3.8
• 1.6k reviews
NCR Corporation
Internet, Hardware & Networking, IT Services & Consulting, Software Product
3.7
• 1.6k reviews
Vertex Customer Solutions FAQs
When was Vertex Customer Solutions founded?
Vertex Customer Solutions was founded in 2010. The company has been operating for 15 years primarily in the IT Services & Consulting sector.
Where is the Vertex Customer Solutions headquarters located?
Vertex Customer Solutions is headquartered in Panchkula.
How many employees does Vertex Customer Solutions have in India?
Vertex Customer Solutions currently has more than 5,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Vertex Customer Solutions based on the number of reviews submitted on AmbitionBox.
Does Vertex Customer Solutions have good work-life balance?
Vertex Customer Solutions has a work-life balance rating of 3.4 out of 5 based on 700+ employee reviews on AmbitionBox. 35% employees rated Vertex Customer Solutions 3 or below, while 65% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Vertex Customer Solutions work-life balance reviews for more details
Is Vertex Customer Solutions good for career growth?
Career growth at Vertex Customer Solutions is rated as moderate, with a promotions and appraisal rating of 3.2. 35% employees rated Vertex Customer Solutions 3 or below, while 65% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Vertex Customer Solutions promotions/appraisals reviews for more detailed insights.
What are the cons of working in Vertex Customer Solutions?
Working at Vertex Customer Solutions does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal and salary & benefits, based on 700+ employee reviews on AmbitionBox.
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
75 Lakh+
Reviews
5 Lakh+
Interviews
4 Crore+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app
Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.
Follow us
