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Vertex Customer Solutions Customer Service Representative Reviews

based on 15 reviews
Updated 5 Jun, 2021

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.0

Work Satisfaction

3.0

Skill development

3.0

Work-Life balance

2.9

Job Security

2.8

Company culture

2.7

Salary & Benefits

2.7

Promotions/Appraisal

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People also ask about Vertex Customer Solutions's Customer Service Representatives

Is Vertex Customer Solutions a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 15 employee reviews, it's clear that most customer service representatives have an average experience working at Vertex Customer Solutions. Work Satisfaction holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about work satisfaction and career growth on AmbitionBox.
Does Vertex Customer Solutions pay their Customer Service Representatives well?
According to AmbitionBox reviews, Vertex Customer Solutions customer service representatives rate their salary and benefits at 2.7 out of 5, based on 15 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Vertex Customer Solutions's customer service representatives salaries here and to read reviews specifically about salary and benefits at Vertex Customer Solutions for customer service representatives, click here.
How is the work culture at Vertex Customer Solutions for Customer Service Representatives?
Work culture at Vertex Customer Solutions for customer service representatives is rated 2.8 out of 5 by 15 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Vertex Customer Solutions for customer service representatives, click here.
How is the job security at Vertex Customer Solutions for Customer Service Representatives?
Based on 15 reviews on AmbitionBox, Vertex Customer Solutions's customer service representatives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vertex Customer Solutions. To read reviews about job security at Vertex Customer Solutions for customer service representatives, click here.

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Gender Based Ratings for Vertex Customer Solutions Customer Service Representative

based on 12 reviews
2.4
Rated by 4 Women

Rated 3.3 for Work Satisfaction and 2.9 for Work-Life Balance

women
3.6
Rated by 8 Men

Rated 3.2 for Job Security and 2.9 for Skill Development

men

Working Days for Vertex Customer Solutions Customer Service Representative

based on 15 reviews
Rotational Shift
43%
Monday to Saturday
33%
Alternate Saturday off
8%
Monday to Friday
8%
Other
8%

Work Timings for Vertex Customer Solutions Customer Service Representative

based on 15 reviews
Flexible timing
Strict (9am - 6pm)
57%
43%

Shift Timings for Vertex Customer Solutions Customer Service Representative

based on 15 reviews
Day shift
100%

Business Travel for Vertex Customer Solutions Customer Service Representative

based on 15 reviews
No travel
55%
Within city
36%
Within country
9%
Vertex Customer Solutions Customer Service Representative Salary
based on 7 salaries
₹1.1 L/yr - ₹2.1 L/yr
45% less than the average Customer Service Representative Salary in India
View more details
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