Vertex Customer Solutions Customer Service Representative Reviews
based on 15 reviews
Updated 5 Jun, 2021
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
3.0
Work Satisfaction
3.0
Skill development
3.0
Work-Life balance
2.9
Job Security
2.8
Company culture
2.7
Salary & Benefits
2.7
Promotions/Appraisal
Vertex Customer Solutions is rated
3.4 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vertex Customer Solutions is rated
3.4 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Vertex Customer Solutions Customer Service Representative Reviews
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15 reviews found
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Popular
Customer Service Representative in
Navi Mumbai
Administration Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 05 Jun 2021
Likes
Like only training period
Dislikes
There is a no activities
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
CSR & Sustainability Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 29 Nov 2019
Likes
Work environment is good and balance work life
Dislikes
No job security
Work Details
Airtel broadband services
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Similar companies for Customer Service Representative
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Navi Mumbai
Customer care executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 09 Mar 2020
Likes
Honestly speaking i really had wonderful exp working with vertex.. complete support of manager. Salary on time. Fixed shifts, growth is there. No issue faced for FNF and for exp letter. I was worried to join this company when i read bad reviews but i really had good exp
Dislikes
Nothing
Work Details
Wonderful experience
Work timings: Flexible Timings
Customer Service Representative in
Bangalore / Bengaluru
Customer service representative Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Sep 2018
Likes
Just only one word Pathetic... Don't ever go for this one
Dislikes
Pathetic management and hr service
Work Details
Work timings: Strict Timings
Customer Service Representative
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Oct 2019
Likes
Good infrastructure
Dislikes
Nothing
Work Details
Nothing
Work days: Alternate Saturday off
(Flexible Timings)
Customer Service Representative in
Gansoli
Inbound & Outbound Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 06 Oct 2020
Likes
Very bad experience they did not provide any things to the employees. They did not provide proper break and all.
Dislikes
They only give hopes to the employees that they will give increment but no increment was provided.
Work Details
They did not consider any problems you have to complete your login tym they also pressurised to come to office if it are not well
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Vertex Customer Solutions.
Customer Service Representative in
Bangalore / Bengaluru
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 22 Jun 2020
Likes
Overall good experience.!
Dislikes
No Growth and less salary..!
Work Details
The job was interesting and good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Vertex Customer Solutions's Customer Service Representatives
Is Vertex Customer Solutions a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 15 employee reviews, it's clear that most customer service representatives have an average experience working at Vertex Customer Solutions. Work Satisfaction holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about work satisfaction and career growth on AmbitionBox.
Does Vertex Customer Solutions pay their Customer Service Representatives well?
According to AmbitionBox reviews, Vertex Customer Solutions customer service representatives rate their salary and benefits at 2.7 out of 5, based on 15 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Vertex Customer Solutions's customer service representatives salaries here and to read reviews specifically about salary and benefits at Vertex Customer Solutions for customer service representatives, click here.
How is the work culture at Vertex Customer Solutions for Customer Service Representatives?
Work culture at Vertex Customer Solutions for customer service representatives is rated 2.8 out of 5 by 15 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Vertex Customer Solutions for customer service representatives, click here.
How is the job security at Vertex Customer Solutions for Customer Service Representatives?
Based on 15 reviews on AmbitionBox, Vertex Customer Solutions's customer service representatives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vertex Customer Solutions. To read reviews about job security at Vertex Customer Solutions for customer service representatives, click here.
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Vertex Customer Solutions Customer Service Representative Reviews by Locations