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Vertex Customer Solutions

3.7

based on 723 Reviews

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Vertex Customer Solutions Customer Care Executive Reviews

Updated 5 Mar, 2025

Category Ratings

2.7

Salary

2.6

Company Culture

2.6

Skill Development

2.5

Work Satisfaction

2.4

Job Security

2.4

Promotions

2.1

Work-Life Balance

What employees say about Vertex Customer Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

43% employees reported

Flexible timing

60% employees reported

No travel

58% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

14 reviews

2.6

Rated by Men

37 reviews

Vertex Customer Solutions is rated 3.7 out of 5 stars on AmbitionBox, based on 54 company reviews.This rating reflects an average employee experience, indicating moderate satisfact... Read more

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Top Mentions in Vertex Customer Solutions Customer Care Executive Reviews

Salary (14)

Work Environment (8)

Senior Management (6)

Career Growth (5)

Learning (5)

54 reviews found

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I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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HQ - Panchkula, India

IT Services & Consulting

5k-10k Employees (India)

Recruitment

People also ask about Vertex Customer Solutions's Customer Care Executives

Is Vertex Customer Solutions a good place to work for Customer Care Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 54 employee reviews, it's clear that most customer care executives have a below average experience working at Vertex Customer Solutions. Salary & Benefits holds the highest rating at 2.7, while work-life balance is rated the lowest amongst all factors at 2.1. Read reviews about salary & benefits and on AmbitionBox.

Does Vertex Customer Solutions pay their Customer Care Executives well?

According to AmbitionBox reviews, Vertex Customer Solutions customer care executives rate their salary and benefits at 2.7 out of 5, based on 54 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Vertex Customer Solutions's customer care executives salaries here and to read reviews specifically about salary and benefits at Vertex Customer Solutions for customer care executives, click here .

How is the work culture at Vertex Customer Solutions for Customer Care Executives?

Work culture at Vertex Customer Solutions for customer care executives is rated 2.6 out of 5 by 54 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at Vertex Customer Solutions for Customer Care Executives?

Based on 54 reviews on AmbitionBox, Vertex Customer Solutions's customer care executives rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vertex Customer Solutions.

Vertex Customer Solutions Customer Care Executive Reviews by Locations

Vertex Customer Solutions Reviews by Designations

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AmbitionBox has 54 Vertex Customer Solutions reviews submitted by Vertex Customer Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Customer Solutions is the right company for you. 43...