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Vertex Customer Solutions MIS Executive Interview Questions and Answers

Updated 28 Apr 2024

Vertex Customer Solutions MIS Executive Interview Experiences

1 interview found

MIS Executive Interview Questions & Answers

user image Anonymous

posted on 28 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview in Oct 2023.

Round 1 - HR 

(2 Questions)

  • Q1. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase of a product or service.

    • Customer service involves addressing customer inquiries, resolving complaints, and providing guidance.

    • It focuses on ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and offering solutions to customer issues.

    • G...

  • Answered by AI
  • Q2. How will you manage irritate customer
  • Ans. 

    I will listen to their concerns, empathize with them, offer solutions, and follow up to ensure their satisfaction.

    • Listen actively to understand their concerns

    • Empathize with their frustration and show understanding

    • Offer solutions or alternatives to address their issues

    • Follow up with them to ensure their satisfaction and resolve any remaining concerns

  • Answered by AI

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself, and my internship related questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Mutual funds and hedge fund related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through your job description and company annual report

I applied via Campus Placement and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. OTC products, What is Derivatives, LIBOR, CDS, TRS, Products of Derivatives, Types of Swaps, Corporate Actions, Call Option Strategies, Basic Accounting questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear about everything that you have included in your resume.

I applied via Naukri.com and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is stock split and corporate action types
  • Ans. 

    Stock split is a corporate action where a company increases the number of its outstanding shares by dividing each share into multiple shares.

    • Stock split is done to make shares more affordable for investors and increase liquidity.

    • There are different types of stock splits such as 2-for-1, 3-for-1, etc.

    • Other types of corporate actions include mergers, acquisitions, spin-offs, and dividend payments.

    • Corporate actions can af...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through Corporate action
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous experience
  • Q2. Most questions related to VPN and Network related issues

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is too good and work-life balnace is top priority. Overall working at zensar feels you more happy and secure life.

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
  • Ans. 

    I worked as a Sales Associate at XYZ Company.

    • Responsible for assisting customers in finding and purchasing products.

    • Maintained knowledge of product inventory and provided recommendations to customers.

    • Processed sales transactions and handled cash and credit card payments.

    • Assisted in merchandising and organizing store displays.

    • Handled customer inquiries and resolved any issues or complaints.

    • Collaborated with team members...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in MIS and my certificate all are perfect, So get this job.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Task was there to work on word.

Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Excel and word.
  • Ans. 

    Excel and Word are popular software applications developed by Microsoft for creating spreadsheets and documents.

    • Excel is used for creating and managing spreadsheets, performing calculations, and data analysis.

    • Word is used for creating and editing documents, such as letters, reports, and resumes.

    • Both Excel and Word are part of Microsoft Office suite.

    • Excel uses cells, rows, and columns to organize data, while Word uses p

  • Answered by AI
  • Q2. Basic Excel questions

Interview Preparation Tips

Interview preparation tips for other job seekers - One of the best company that provides stipend that u can't expect and also work culture is pretty good.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Inputs of Black and Scholes Model. Explain IRS, CDS.
  • Ans. 

    Black and Scholes Model inputs include interest rate, stock price, volatility, time to expiration, and dividend yield. IRS stands for Interest Rate Swap and CDS stands for Credit Default Swap.

    • Black and Scholes Model inputs: interest rate, stock price, volatility, time to expiration, dividend yield

    • IRS (Interest Rate Swap) involves exchanging fixed interest rate payments for floating rate payments

    • CDS (Credit Default Swap...

  • Answered by AI
  • Q2. Relationship between price and yield. Explain Binomial tree Valuation model.
  • Ans. 

    Price and yield have an inverse relationship. Binomial tree valuation model is a method to price options using a tree structure.

    • Price and yield have an inverse relationship - as price increases, yield decreases.

    • Binomial tree valuation model is a method to price options by creating a tree of possible price movements.

    • The model calculates option prices at each node of the tree and works backwards to determine the option's...

  • Answered by AI
  • Q3. Explain Options
  • Ans. 

    Options are financial instruments that give the holder the right, but not the obligation, to buy or sell an asset at a specific price within a specific time frame.

    • Options can be call options (the right to buy) or put options (the right to sell).

    • Options have an expiration date and a strike price at which the asset can be bought or sold.

    • Options are commonly used for hedging, speculation, and generating income.

    • Example: A ...

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. What are hedge funds.
  • Ans. 

    Hedge funds are investment funds that pool capital from accredited individuals or institutional investors and invest in a variety of assets.

    • Hedge funds are typically only available to accredited investors due to their complex and risky nature.

    • They often use leverage and derivatives to amplify returns, but this also increases the risk of losses.

    • Hedge funds charge both a management fee (usually 2%) and a performance fee ...

  • Answered by AI
  • Q2. Right issue procedure
  • Ans. 

    Right issue procedure refers to the process by which a company offers existing shareholders the opportunity to purchase additional shares at a discounted price.

    • Company announces the right issue, specifying the number of shares offered and the subscription price.

    • Existing shareholders are given the option to purchase the additional shares in proportion to their existing holdings.

    • Shareholders can either exercise their rig...

  • Answered by AI
  • Q3. Bonus issue procedure
  • Ans. 

    Bonus issue procedure involves issuing additional shares to existing shareholders at no cost.

    • Bonus issue is a way for companies to reward shareholders without affecting their cash reserves.

    • Shareholders receive additional shares in proportion to their existing holdings.

    • The procedure involves approval from the board of directors and shareholders.

    • Companies may issue bonus shares to increase liquidity or improve market per...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. What is Option, future, swap, bond?
  • Ans. 

    Option, future, swap, and bond are financial instruments used in investment and risk management.

    • Option: A contract that gives the buyer the right, but not the obligation, to buy or sell an asset at a predetermined price within a specific time period.

    • Future: A contract to buy or sell an asset at a predetermined price on a future date.

    • Swap: An agreement between two parties to exchange cash flows or financial instruments.

    • ...

  • Answered by AI
  • Q2. How MTM is settle
  • Q3. What is various strategy used in Option
  • Ans. 

    Various strategies used in options trading

    • Long Call

    • Short Call

    • Long Put

    • Short Put

    • Covered Call

    • Protective Put

    • Straddle

    • Strangle

    • Butterfly Spread

    • Iron Condor

  • Answered by AI

I applied via LinkedIn and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Ready to sign bond of 2 years and relocate to Hyderabad
  • Ans. 

    Yes, I am willing to sign the bond and relocate to Hyderabad.

    • I am excited about the opportunity to work in Hyderabad.

    • I understand the importance of signing a bond and am willing to commit to it.

    • I am open to new experiences and challenges.

    • I have researched the city and am comfortable with the relocation.

    • I am confident that I can contribute to the company's success in Hyderabad.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hire freshers but with contract of 2 years

Vertex Customer Solutions Interview FAQs

How many rounds are there in Vertex Customer Solutions MIS Executive interview?
Vertex Customer Solutions interview process usually has 1 rounds. The most common rounds in the Vertex Customer Solutions interview process are HR.
What are the top questions asked in Vertex Customer Solutions MIS Executive interview?

Some of the top questions asked at the Vertex Customer Solutions MIS Executive interview -

  1. How will you manage irritate custo...read more
  2. What is customer serv...read more

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Vertex Customer Solutions MIS Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Vertex Customer Solutions MIS Executive Salary
based on 8 salaries
₹1.4 L/yr - ₹3.6 L/yr
18% less than the average MIS Executive Salary in India
View more details

Vertex Customer Solutions MIS Executive Reviews and Ratings

based on 2 reviews

4.3/5

Rating in categories

5.0

Skill development

4.3

Work-life balance

4.3

Salary

5.0

Job security

5.0

Company culture

4.3

Promotions

4.3

Work satisfaction

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