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Vertex Customer Solutions MIS Executive Interview Questions and Answers

Updated 28 Apr 2024

Vertex Customer Solutions MIS Executive Interview Experiences

1 interview found

MIS Executive Interview Questions & Answers

user image Anonymous

posted on 28 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Oct 2023.

Round 1 - HR 

(2 Questions)

  • Q1. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase of a product or service.

    • Customer service involves addressing customer inquiries, resolving complaints, and providing guidance.

    • It focuses on ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and offering solutions to customer issues.

    • G...

  • Answered by AI
  • Q2. How will you manage irritate customer
  • Ans. 

    I will listen to their concerns, empathize with them, offer solutions, and follow up to ensure their satisfaction.

    • Listen actively to understand their concerns

    • Empathize with their frustration and show understanding

    • Offer solutions or alternatives to address their issues

    • Follow up with them to ensure their satisfaction and resolve any remaining concerns

  • Answered by AI

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Simplyhired and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Excel assessment 

(3 Questions)

  • Q1. Practice exam on advanced Excel.
  • Q2. Conditional formatting
  • Q3. Vlookup and Macros
Round 3 - Aptitude Test 

Make sure you are well prepared about aptitude questions

Round 4 - One-on-one 

(1 Question)

  • Q1. Combined with both technical and Previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Hope you guys are well prepared about the designation you are applying for.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why value labs
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Usual Questionnaire was asked Multiple Choice Questions.
Don't expect anything difficult

Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Strength and Weakness
  • Q3. Sales process and how to tackle issues
  • Ans. 

    Sales process involves prospecting, qualifying, presenting, handling objections, closing, and follow-up.

    • Understand the customer's needs and pain points

    • Build rapport and trust with the customer

    • Present solutions that address the customer's needs

    • Handle objections effectively by addressing concerns

    • Close the sale by asking for the business

    • Follow up with customers to ensure satisfaction and build long-term relationships

  • Answered by AI
  • Q4. How will you build relationships

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and confident
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is your swot
  • Ans. 

    My SWOT analysis includes strengths in leadership, weaknesses in time management, opportunities for professional development, and threats from industry competition.

    • Strengths in leadership - I have experience leading teams and making strategic decisions.

    • Weaknesses in time management - I struggle with prioritizing tasks and meeting deadlines.

    • Opportunities for professional development - I am interested in taking on new ch...

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed before Nov 2023.

Round 1 - Aptitude Test 

Algebra, basic algebra, percentile

Interview Preparation Tips

Interview preparation tips for other job seekers - Always get prepared never show-off that you have too much knowledge
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. When can I join in this office ?
  • Q2. What will be salary ?

Interview Preparation Tips

Interview preparation tips for other job seekers - is an American multinational holding company headquartered in Windsor, Connecticut, that sells software and software as a service to the financial services industry. The company has offices in the Americas, Europe, Asia, Africa and Australia.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What skills do you bring to the table ?
  • Q2. How would you support irritated clients ?
  • Ans. 

    I would listen to their concerns, empathize with them, and offer solutions to resolve their issues.

    • Listen actively to their complaints and concerns

    • Empathize with their situation and show understanding

    • Offer solutions to resolve their issues

    • Follow up with them to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your skills which will be required for that particular role

Executive Interview Questions & Answers

NEC user image Anonymous

posted on 20 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What have u learnt in ur MBA

I applied via LinkedIn and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. For BA , Capital Market Question what are futures and deriatives and many more and in technical SQL Queries and agile way of software development

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. For BA , Domain Knowledge
2. SQL knowledge
3. Agile and Scrum master Knowldege.

Vertex Customer Solutions Interview FAQs

How many rounds are there in Vertex Customer Solutions MIS Executive interview?
Vertex Customer Solutions interview process usually has 1 rounds. The most common rounds in the Vertex Customer Solutions interview process are HR.
What are the top questions asked in Vertex Customer Solutions MIS Executive interview?

Some of the top questions asked at the Vertex Customer Solutions MIS Executive interview -

  1. How will you manage irritate custo...read more
  2. What is customer serv...read more

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Vertex Customer Solutions MIS Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Vertex Customer Solutions MIS Executive Salary
based on 8 salaries
₹1.4 L/yr - ₹3.6 L/yr
17% less than the average MIS Executive Salary in India
View more details

Vertex Customer Solutions MIS Executive Reviews and Ratings

based on 2 reviews

4.3/5

Rating in categories

5.0

Skill development

4.3

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4.3

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Job security

5.0

Company culture

4.3

Promotions

4.3

Work satisfaction

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