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I appeared for an interview in Oct 2023.
Customer service is the assistance and support provided to customers before, during, and after their purchase of a product or service.
Customer service involves addressing customer inquiries, resolving complaints, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and offering solutions to customer issues.
G...
I will listen to their concerns, empathize with them, offer solutions, and follow up to ensure their satisfaction.
Listen actively to understand their concerns
Empathize with their frustration and show understanding
Offer solutions or alternatives to address their issues
Follow up with them to ensure their satisfaction and resolve any remaining concerns
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I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.
I applied via Campus Placement and was interviewed in Mar 2021. There were 3 interview rounds.
I applied via Naukri.com and was interviewed before Jan 2021. There was 1 interview round.
Stock split is a corporate action where a company increases the number of its outstanding shares by dividing each share into multiple shares.
Stock split is done to make shares more affordable for investors and increase liquidity.
There are different types of stock splits such as 2-for-1, 3-for-1, etc.
Other types of corporate actions include mergers, acquisitions, spin-offs, and dividend payments.
Corporate actions can af...
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
I worked as a Sales Associate at XYZ Company.
Responsible for assisting customers in finding and purchasing products.
Maintained knowledge of product inventory and provided recommendations to customers.
Processed sales transactions and handled cash and credit card payments.
Assisted in merchandising and organizing store displays.
Handled customer inquiries and resolved any issues or complaints.
Collaborated with team members...
I applied via Campus Placement and was interviewed in Jan 2023. There were 3 interview rounds.
Task was there to work on word.
Excel and Word are popular software applications developed by Microsoft for creating spreadsheets and documents.
Excel is used for creating and managing spreadsheets, performing calculations, and data analysis.
Word is used for creating and editing documents, such as letters, reports, and resumes.
Both Excel and Word are part of Microsoft Office suite.
Excel uses cells, rows, and columns to organize data, while Word uses p
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
Black and Scholes Model inputs include interest rate, stock price, volatility, time to expiration, and dividend yield. IRS stands for Interest Rate Swap and CDS stands for Credit Default Swap.
Black and Scholes Model inputs: interest rate, stock price, volatility, time to expiration, dividend yield
IRS (Interest Rate Swap) involves exchanging fixed interest rate payments for floating rate payments
CDS (Credit Default Swap...
Price and yield have an inverse relationship. Binomial tree valuation model is a method to price options using a tree structure.
Price and yield have an inverse relationship - as price increases, yield decreases.
Binomial tree valuation model is a method to price options by creating a tree of possible price movements.
The model calculates option prices at each node of the tree and works backwards to determine the option's...
Options are financial instruments that give the holder the right, but not the obligation, to buy or sell an asset at a specific price within a specific time frame.
Options can be call options (the right to buy) or put options (the right to sell).
Options have an expiration date and a strike price at which the asset can be bought or sold.
Options are commonly used for hedging, speculation, and generating income.
Example: A ...
Hedge funds are investment funds that pool capital from accredited individuals or institutional investors and invest in a variety of assets.
Hedge funds are typically only available to accredited investors due to their complex and risky nature.
They often use leverage and derivatives to amplify returns, but this also increases the risk of losses.
Hedge funds charge both a management fee (usually 2%) and a performance fee ...
Right issue procedure refers to the process by which a company offers existing shareholders the opportunity to purchase additional shares at a discounted price.
Company announces the right issue, specifying the number of shares offered and the subscription price.
Existing shareholders are given the option to purchase the additional shares in proportion to their existing holdings.
Shareholders can either exercise their rig...
Bonus issue procedure involves issuing additional shares to existing shareholders at no cost.
Bonus issue is a way for companies to reward shareholders without affecting their cash reserves.
Shareholders receive additional shares in proportion to their existing holdings.
The procedure involves approval from the board of directors and shareholders.
Companies may issue bonus shares to increase liquidity or improve market per...
I applied via LinkedIn and was interviewed before Jan 2023. There was 1 interview round.
Option, future, swap, and bond are financial instruments used in investment and risk management.
Option: A contract that gives the buyer the right, but not the obligation, to buy or sell an asset at a predetermined price within a specific time period.
Future: A contract to buy or sell an asset at a predetermined price on a future date.
Swap: An agreement between two parties to exchange cash flows or financial instruments.
...
Various strategies used in options trading
Long Call
Short Call
Long Put
Short Put
Covered Call
Protective Put
Straddle
Strangle
Butterfly Spread
Iron Condor
I applied via LinkedIn and was interviewed in Dec 2021. There was 1 interview round.
Yes, I am willing to sign the bond and relocate to Hyderabad.
I am excited about the opportunity to work in Hyderabad.
I understand the importance of signing a bond and am willing to commit to it.
I am open to new experiences and challenges.
I have researched the city and am comfortable with the relocation.
I am confident that I can contribute to the company's success in Hyderabad.
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Rating in categories
Business Associate
110
salaries
| ₹0.8 L/yr - ₹3 L/yr |
Customer Care Executive
72
salaries
| ₹1 L/yr - ₹2.8 L/yr |
Customer Service Executive
56
salaries
| ₹1.1 L/yr - ₹4.5 L/yr |
Team Lead
42
salaries
| ₹1.5 L/yr - ₹3.8 L/yr |
Tele Caller
34
salaries
| ₹0.1 L/yr - ₹2.1 L/yr |
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